Boston, MA *****
Phone: 1-857-***-****
******@*****.***
Robert Wallace
PROFESSIONAL EXPERIENCE
**/**-*/** **** Properties Allston, MA
Asst. Property Manager
• Managed in coming calls and Email information request.
• Received customer maintenance request for immediate dispatch.
• Researched advertising venues to increase business volume.
5/07-4/08 Wine Cellar Boston, MA
Asst .Manager
• Managed areas in receiving and distribution of goods to both sales floor and rear stock area.
• Supervised clerk staff of four.
• Involved in the selection of wines for floor sales and special promotions. Consulted both retail and corporate customers on wine selections for private and corporate functions.
1/06-3/07 Fawcett Oil Cambridge, MA
Account Manager
• Acquired customer accounts using programs including assessors list of local cities and town, card stock media with individual graphics, and mailing promotional strategies.
• Provided consistent customer service, on the phone, via email, and in person.
• Received service calls, initiated work orders, helped dispatch and other task as needed.
1/02-3/07 Axcess Mobile Storage Cambridge, MA
General Manager
• Managed upstart company using website to acquire customer accounts.
• Responsible for all delivery and receiving services. Operated forklift and conducted extensive driving in tow.
• Performed data entry of current and previous customer accounts.
7/93-12/00 Brookline Liquor Mart Boston, MA
Wine Consultant
• Responsible for the daily shipping and receiving operations. Operated pallet jack and forklift for distribution of stock to main floor and reserved areas.
• Processed phone orders and assisted retail and corporate customers with wine selections and delivery arrangements
• Responsible for assembling weekly wine tasting.
7/84-6/91 Filenes Wellesley, MA
Assistant Operations Manager
• Responsible for the Inter chain store shipping and receiving.
• Supervised a staff of four on the operation of receiving daily shipments. Processed and distributed to appropriate floor and back stock area.
• Moved fixtures, garment wall rodding, and shelving as requested.
• Responsible for overseeing all cosmetics followed by product data entry.