Jessica Wheeler
Dallas, GA 30132
*************@*****.***
Cell: (404) 229- 8093
Objective
My objective is to secure a position of increasing responsibility in a professional business environment where I can add value to the organization through the application of my practical business experience. I want to be able to apply the business skills I have learned and developed in my professional work experience and continue to develop and apply business skills and concepts I have learned to improve business performance in a professional business environment. I am currently seeking full-time or part-time work.
Education
Auburn University, College of Business; Auburn, AL
Bachelors in Business Administration - May 2010
Experience
Office Manager; September 2010- May 2011
Silverman Treatment Solutions
• Schedule new patient intakes
• Initiating new patient files in company computerized system
• Initiating and updating patient information in the SMART software system per State requirements
• Obtain authorization for billing purposes for our patients with insurance coverage
• Cash management and handling of cash collected for deposit
• Collect cash payment from self pay patients
• Management of all office supplies inventory
• Deposit funds collected from the business day into the business account
• Manage phone system switchboard
o Answer incoming calls
o Make outgoing follow-up calls
o Transfer phone calls to appropriate department
Insurance Agent; July 2010- August 2010
Bankers Life and Casualty; Jacksonville, FL
• Selling insurance products directly to the end user
• Utilized multiple methods of contacting potential clients:
o phone solicitation
o appointment setting via phone
o personal face to face presentations, and more
• Consulted with and assisted clients with financial planning
• Use of listening skills and problem solving skills in order to present the best solution available for each individual client
• Obtain initial payment for products sold
• Complied with confidentiality regulations regarding handling of sensitive client information per HIPPA regulations.
• Licensed FL insurance agent
o Life
o Health
o Variable Annuity
Assistant Beauty Advisor; October 2009- May 2010 (While attending college)
Walgreens; Auburn, AL
• Help customers find products
• Ring up customers
• Restock shelves
• Market and sell promotional items of the month
• Receiving/ answering phone calls
• Receiving/ transferring phone calls
• Custom ordered items for customers via internet
• Scanned items needing to be reordered weekly
• Contacted customers when special orders arrived
Marketing Research Assistant; 2004- 2005 (While attending high school)
Information Intellect, Inc.; Marietta, GA
• Internet research for Sales and Marketing Department
• Quantified the number of utility meters by state
• Broke down utility meters into type of utility
• Compiled information in an easy to understand way
• Obtained contact information for each utility
Teachers Aid; 2004 (While attending high school)
Lassiter High School; Marietta, GA
• Filing school attendance records
• Delivering mail to teachers’ mailboxes
• Signing people in and out of school
• Answering and making phone calls
• Verifying with parents students scheduled absence from school
Key Skills
I am proficient with Microsoft Word, Excel, PowerPoint, Internet Explorer, various search engines and e-mail. I am a skillful problem solver. I am a responsible, organized hard worker, who works well alone or in groups/teams. I have taken computer courses where I have gained experience in working with databases and in writing programs using Java.
References
Personal and professional references are available upon request.