Client / Administrative Assistant

MAXCINA W. NJOROGE

917-***-**** • *******.*******@*****.***

Education

Columbia University, BS 2010 Political Science

EXPERIENCE_________________________________________________

ADMINISTRATIVE

2012 Substitute Teacher, Crossroads Middle School, Santa Monica, CA

Taught 3 week Reading & Writing summer session

Provide last minute, temporary instruction/supervision for grades 6 – 8 in various subjects, free periods

Spring 2010 GED Program Specialist, Community Impact, New York, NY

Updated program enrollment databases; Proctored standardized testing;

Resolved enrollment issues for potential and enrolled students; Substituted for absent teachers

2006 - 2010 Assistant Box Office Manager/Office Asst., Miller Theater, New York, NY

Completed and reconciled sales transactions, averaging 30-40 sales/shift

Generated end-of-day sales summary reports and updated electronic database; completed revenue deposits

2005-2006 Client Services Representative, NuKitchen, New York, NY

Registered/set-up new clients w/customized meal plans; organized at-home delivery arrangements

Updated client database; Problem-solved client account inquiries and issues

2002-2004 Administrative Assistant/Office Manager, The Healthcare Chaplaincy, New York, NY

Assisted CFO/SVP and Bookkeeper with routine tasks ie accounts payable/receivable, purchase orders, etc.

Supported other departments with publications editing, research and special projects ie company calendar

Hospitality/OTHER

08/11–Present Staff, Hard Tail, Santa Monica, CA

Sales assistance and processing, database maintenance; set-up procedures

2010-2011 Server, Le Pain Quotidien, New York, NY

Provided table service for restaurant clients; prepared drinks; service prep-work, opening/closing procedures

2008-2009 Hostess, Riingo Restaurant, New York, NY

Booked reservations, greeted and seated dinner guests, reservations, phone reception; assisted managers

Internships/Volunteer

Fall 2008 Intern, The Charlie Rose Show, New York, NY

Researched guests, related topics for staff; Managed guest hospitality; Assisted staff with host and content prep

Fall 2008 Voter Registration volunteer, Obama 2008 Presidential Campaign, S. Philadelphia, PA

Registered new voters; encouraged pre-registered voters to participate in federal elections

Spring 2008 English Conversation Partner volunteer, Riverside Language Program, New York, NY

Tutored non-native English speakers in ESL skills

SKILLS

Computer: Microsoft Word, Excel, PowerPoint, Outlook, Mac OS, Google Docs, Facebook, Twitter., basic Spanish

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