Customer Service Representative
Resume:
eeking a clerical or office position in an organization that I can utilize my 8+ years of
experience in Microsoft Word 2007, Excel, Access, Power Point, Byers Engineering.I also
have obtained clerical skills such as data entry, faxing, copying, typing 40 50wpm, working
with the public in the healthcare industry,and supervising a small amount of employees. I
also have outstanding customer service and great communication & organizational skills to
offer.
WORK EXPERIENCE
April 2012 August 2012
Silver Cross Home
Activity Director
Implementing and planning the monthly calendar for residents and making sure that the
activities got followed through with.Keeping up with daily paperwork such as activity logs,
care plans, progress notes and maintaining the activity budget on a monthly basis.
Maintaining a personal relationship with the resident’s family and always doing anything I
can do make things more enjoyable for them.
September 2011 April 2012
The Summit Health & Rehab
Therapy Technician
Transporting patients to and from therapy, maintaining paperwork for therapists, preparing
treatment areas for therapists. Always making it easier for the other employees that might
need a helping hand with any type of treatment they might be performing.
June 08 Febuary 2011
Freedom (
AT&T
) Jackson MS
GIS Technician
Entering and changing data for the use of AT&T fielders, Keeps track of received data and
source documents, prepares and sort source documents Identifying and interprets data to
be entered, Making necessary corrections to information entered; Reviewing of error
reports and entering corrections into computer, filing and routing of source documents
after entry Preparing correspondence for mailing and delivering and picking up
correspondence.
August 2006 June 2008
Tower Loan Pearl MS
Customer Service Representative
Compiled, sorted and filed office records, and business transactions, Managed the
update of database, inventory, and mailing correspondent – manually and electronically
Updated and maintained accounting records, including – expenditures, receipts, invoices,
Produced financial statements and prepared reports and summaries for corporate
managers. Answered and directed inbound phone calls and recorded and delivered
messages, Typed documents, emails, meeting agendas, and reports, Maintained and
operated office equipment such as – facsimile, scanner, printer, voice mail and PCs,
Coordinate travel arrangements for corporate personnel – Prepared, managed and
organized meetings, travel arrangements and expense report.
January 2006 August 2006
Protel Inc. Pearl MS
Receptionist
Medical Emergency Telephone Operator, Making sure that messages get delivered in a
timely manner to the proper person in emergency situations.
Education
Brookhaven High School 2001 2005, Diploma
University Of Phoenix, 2010 2012
Associates in Business Administration
References available upon request.
Contact this candidate