Home Health Manager
Resume:
Patricia VanZanten, RHIT
Rock Valley, Iowa, United States 51247
**************@*******.***
Degree: Associate Degree in Science Health Information Technician
Graduated from Northwest Iowa Community College July 2011 with Honors.
• Deans List
• Phi Theta Kappa Member of Honor Society
• Elected to "Who's Who among Junior College Students for academic achievements
• AHIMA member
• HIT Club member
CURRENT JOB:
Health Information Director - Good Samaritan Skilled Nursing Facility-
Dec 2010- TO PRESENT
• Coding ICD-9 CM, CPT
• HIPPA contact for Facility- Training of all new employees- had breach with family member looking through chart, filled in incident report and retraining of employee.
• Business Associate Contracts- recently saved facility $1300 a month by finding a new shredding company to contract with.
• Privacy and Security Officer
• Sequencing Diagnosis for payment for Medicare Part A and B
• Enter Physician Orders- In Electronic Record- making sure each medication has a diagnosis to match up with.
• Follow up on Clinical documentation so all codes are being captured.
• Close Charts- Audits-Checking they are complete and in compliance with COP
• Compliance Officer
• Maintain Diagnosis Registry
• Employee Schedule
• Enter Patient Demographics- insurance information, family contacts.
• Release of Information- Contact worked with lawyers and families in ROI.
• Ancillary charges- Charge master - Enter lab charges- make sure diagnosis matches up with the reason the labs were being done.
• Daily Census numbers
• Excel Spreadsheets use for statistics
• Proficient in Power Point- created a HIPAA training power point.
• Access use very often
• Word proficient in using
• Electronic Record Contact / trainer (Point-Click-Care)
• Train and interpret policies to employees pertaining to HIM
• Query Physicians on questions on any Diagnosis questions
• Purge Charts after 10 years
• Thinned charts were not filed the correct way, so I completed the task of refilling the correct way in chronological order and then in the filing cabinets by MR #.
• Work with PT, OT, and ST on Diagnosis and POC making sure the minutes are met for billing.
• Audit all admission charts- making sure admission paper work filled out in time on the F-tags
• HIM- Budget for the department
• Have been through state survey, we are in our window for our next one. The medical records were all in order.
Hegg Memorial Hospital Home Health Office Manager:
Jan 2002 to Nov. 2010
• Office Manager 8 years- Managed 3 RN’s, 4 CNA’s and 1 office secretary
• 3M encoder- Did all coding of charts, I was able to raise the case-mix weight by training the nurse’s how important it was and what co-morbidities they needed to include to paint a better clinical picture as to why that patient was in need of services.
• ICD-9CM coding, CPT coding.
• Meditech Software- billing UB-O4, Demographics
• Billing Lead for Medicare, Medicaid, Insurance
• Patient File Maintenance- filing of charts.
• RN Schedule
• Maintained Prior Authorization for patients care from Insurance Companies
• Release of Information Contact
• Audit charts for all required documentation for COP
• Had 2 state surveys did well on both, couple issues on charting the nurses had to work
• On
• Kept statistical reports on the number of admits, discharges, diagnosis registry, average length of time they were on home health.
• Participated in State Surveys- we did very well in medical records.
Hospital Outpatient Scheduler : Jan 2001-2002
• Registered patients for testing and visits. Entered demographics on patients and Insurance information
• Coordinated physicians visit schedules and surgery schedules
• Re-typed newly written policies
• Answered phones- multi lines and the over head paging systems
• Gathered the H & P and problem lists, medication lists and put together charts for patients scheduled for surgery.
• Did Follow-up calls to check on patients after surgery, on any issues they could be having and return appointments
Hegg Memorial Hospital Unit Secretary.
Jan 2001-2002
• Answered phones- at nurse station.
• Put charts together- for new admits
• Wrote out medication cards
• Chart retrieval- on former patients for information
• Chart audits- before sending down to HIM - was all paper work complete and signed.
• Lab/ x-ray requisitions- made sure diagnosis was filled and delivered to departments for tests ordered
• Filing charts
• Acute care floor/ critical access hospital/ER did a lot of calling in of employees when needed extra help on emergency situations.
• Admission paper work on admits- HIPAA forms patient rights pamphlets
• Entered patient demographics into computer system
• Checked diagnosis matched up for tests that were ordered.
• Entered Physician written and signed orders into computer.
• Proficient in Medical short-hand abbreviations
• Took the 911 calls from dispatcher on ER’s coming in. Stats, type of patient, problem, if helicopter needed.
• Gave reports on patients being transferred to another facility. Just basic reports, RN's gave full reports.
Other Areas I have worked in and have knowledge about in the HIM Dept.
• Worked with Business Associates and contracts. (Shredding companies, Aegis Therapy Company)
• I understand the JCAHO Accreditation of Healthcare Organizations and the high standards needed to attain this distinguished standard.
• I have done coding in many Health Care settings: Home Health driven by HHRG, LTC driven by RUGS level and Acute care with MS-DRG
• On one of my 3 clinicals I did acute care coding and ED coding on EMR called click-point-care, we would have to code a stack of charts over a foot tall in one day. With 95% accuracy. Most hospitals have a policy as how many charts to code in an hour.
• I have used the 3M encoder at all my practicum’s and while in school.
• I do a regular walk through at the facility to make sure all patient information is not being compromised left out in the open.
• I graduated top of my class, I had coding I, II, III. And did excellent in all the classes.
• I am known as the "super" user on the computer at our facility and working in the EMR.
• I have dealt with lawyers in the Release of information and had to explain the proper channels needed to go through to gain access to information people need access to.
• I had ICD-10 in school and am very excited to get some more training. That has since been bumped back to 2014; many are not ready for the change. I attend many coding conferences learning the newest and latest in coding. It is very important to stay on top on the ever changing health care system. AHIMA and CMS are good reference places.
• My management style is open-door, lead by example.
Education
NWICC Sheldon, IA Associate Degree in HIT
• Anatomy I and II
• Pharmacology
• Quality Improvement
• Coding I, II, III, CPT, E/M
• Reimbursement Methods
• Management Principles for Health Professionals
• Business Communications
• Computer applications-Access, Excel, Power point, Word
• Health records; acute settings & alternative settings
• Medical Terminology
• Intro to Pathology
• Management of Information systems
• Legal Aspects of Health Information
• Health Statistics
• Electronic Applications for Health Care Data
• Principles of Supervision
• Humanities
• 3 clinical practicum’s at various facilities
Sioux Center Community High School K-12 Graduated 1980 – Diploma
References:
MariBeth Lane, RHIA Instructor 712-***-**** *****@*****.***
Bette Kappadal, DON Former Supervisor –Good Samaritan 605-***-****
Melinda Zeutenhorst, RN I was her supervisor in Home Health 712-***-****
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