Customer Service High School

**** *. ********* ***. *******, IL. ***** 312-***-**** ****************@*****.***

BrittanyL.Warren

OBJECTIVE:

To obtain a position in the field of customer service where I will have the opportunity to utilize my organizational skills while

developing multi-tasking skill needed to perform the duties effectively.

WORK EXPERIENCE

Conciegre

06/2012-06/2012 John Handcock Signature Room Chicago, IL.

• Greet guest in an upbeat friendly manner

• Checked Reservation and answer inquires as requested

• Accurately Booked Reservation

• Assist guest with Elevators, exampling floor stops

• Clean and distributed menus, and organized menus

Reference: Gloria Jurba, 872 North Michigan Ave. Chicago, IL. 60611 312-***-****)

Sales Ambassador

11/2011 – 05/2012 John D. Shedd Aquarium Chicago, IL.

• Greet guest in an upbeat friendly manner and answer inquires as requested

• Accurately conducted purchase transactions via electronic register

• Assist guest with identifying items and guide to exhibits

• Organize and maintain neat and marketable sales floor

• Organize and maintain neat inventory storage room

Reference: Peggy Drew, 312-***-****, *****@*************.***, 1200 Lake Shore Drive 60605

Staff Associate

06/2008- (Seasonal) XL Productions Events & Catering Chicago, IL.

• Responsible for greeting guest and directing to assigned table

• Accurately schedule clients for events as services required

• Responsible for assisting with event set-up and breakdown

• Responsible for maintaining an organized and festive environment

• Assisted as needed to assure execution of event’s planning

Reference: Thomas Bray, 773-***-****

Waitress/HOST

08/2010-11/2010 FACE 2 Bar and Lounge Houston, TX.

• Responsible for greeting guest, answering inquiries, and assuring satisfaction

• Accurately recorded reservations into electronic system and escorted guest to designated seats

• Accurately took meal orders, entered for preparation, and served to guest in timely manner

• Accurately conducted purchase transactions via electronic register

• Responsible for maintaining an organized and stocked environment

Reference: Mabel Michaels, Owner, 832-***-****, face2barlounge.com, 7403 S. Kirkwood Road, 77010

EDUCATIONAL EXPERIENCE

High School Graduate

08/2006- 6/2010 Chicago Vocational Career Academy Chicago, IL.

• Earned High School Diploma- concentration: Broadcasting Technology

Reference: 2100 E 87th St. 60617, 773-***-****, http://www.cvca.cps.k12.il.us,

SKILLS /ATTRIBUTES

Proficient in Microsoft Office: PowerPoint, Word, Excel, Internet Literate, Organizational Skills, Time Management Skills, Creativity

Skills, Clerical Skills, Good Communication Skills, Leadership Skills, Motivated, Dedicated, Loyal, Ambitious, Hard Worker, Team player,

Understanding, Nice, Confident, Friendly, Self Motivated, Neat, Responsible, Photography Skills, Piano Skills, Always giving 100% effort

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