Customer Service Sales

Alyssa D. Karns

***********@*****.*** • 724-***-**** • 158 Hawk Ave, Akron, Oh 44312

Successful entrepreneur with excellent analytical, organizational and communication skills seeking an entry-level position in organizational development to leverage my knowledge and experience, while growing with the company and improving sustainability by promoting marketing and sales techniques to enhance business longevity.

EDUCATION

The University of Akron, Akron, Ohio

Radiology Technician program at Akron Children’s Hospital Jan 2011 – Present

• Math for Allied Health and Modern Technology

• Anatomy & Physiology I & II

• Effective Oral Communications & Human Relations

• Biology

• Medical Terminology

Sheffield School of Design, NY, New York

Certificate in interior design

CAREER HIGHLIGHTS

Regency Window Company, Twinsburg, OH Feb 2011-Jan 2012

Customer Relations Specialist

• Set and scheduled in home estimates

• Answered phones in relations to customers concerns and needs

• Outbound calling

• Worked Home & Garden shows educating consumers on product

• Handled Service & Warranty Concerns

Abstract Uniformity, Harrisville, PA Aug 2007 – Dec 2009

Business Owner and Operator

• Designed Jewelry and interior Spaces for Clients

• Developed marketing techniques to reach target markets

• Supervised Finances; managed bookkeeping and Inventory

• Managed Customer Relations by providing customer service to current and potential customers

• Managed special events catering to the public

• Constructed Media Kits to local outlets leading to increased marketing and advertising sales

Texas Roadhouse, Butler, PA Nov 2002 – Aug 2005

Server

• Suggestive selling to customers to promote specials and advertise new fare products

• Provided customer service to promote customer retention

• Improved product regularity by following corporate standards to ensure a consistent experience for the customer

• Accountability for daily cash management

The International House of Pancakes, Greeley, CO Jan 2001-Oct 2002

Assistant Manager

• Head of finances and end of day sales

• Human resource responsibilities; selecting potential hires

• Followed corporate standards to ensure a consistent experience for the customer

• Implemented employee relations to ensure employers needs

• Created work schedules for employees and served as shift supervisor

• Provided Leadership and control to maintain a safe and successful eatery

SKILLSET

• Microsoft Word, Excel and PowerPoint, Quicken Books, Bookkeeping and Filing

Contact this candidate