Registered Nurse Quality Assurance

Guriqbal S Sandhu, MBA, MSN, RN

*** **** ***** ****, ******, IL 60504

Cell: 815-***-**** E-mail: **********@*****.***

PROFESSIONAL PROFILE

Self-motivated and focused professional with strong health care and organizational experience. Results-oriented, likes to take on challenging tasks. Areas of strength include:

• Vast organizational experience of 28 years including 24 years in Indian Army as an officer

• Experience in diverse health care settings

• Ability to work independently or as part of a team

• Problem solving/Decision making skills

• Go-getter: completed Masters in Nursing and MBA in Healthcare Management in 4.5 years

• Completed full time studies with full time job

• Precise documentation and quality control

• Strong writing and presentation skills

EDUCATION

• MBA (Health Care Management), Western Governors University

• Master of Science in Nursing (Leadership & Management), Western Governors University

• Bachelor of Science in Nursing, Western Governors University

• Registered Nurse, Kennedy King College

PROFESSIONAL EXPERIENCE

Director of Nursing

Alpha Home Health, Hinsdale, IL September 2011- to date • Achieving optimum utilization of nursing resources

• Assigning of additional responsibilities to office and field staff • Reduced payroll and staff redundancy

• Interacting with patients and families to assess needs and quality of care

• Proactive solving of patient concerns and issues

• Instituting zero tolerance for negligent and insensitive care

• Increased patient satisfaction

• Ensuring training and supervision of staff

• Instituting innovative measures to promote team spirit and cooperation

• Retention of qualified staff.

Quality Assurance and Clinical Supervisor

Superior Home Health, Chicago, IL May to September 2011 • Carried out effective supervision and training of field staff providing care to 78 patients

• Improved quality of patient care

• Ensured documentation standards meet Medicare guidelines

• Minimal problems during State survey

Registered Nurse

Alden of Waterford, Aurora, IL April 2009 – April 2011

• Provided patient care per nursing standards.

• Effectively supervised LPNs and Aides. Achieved high patient satisfaction

• Contributed actively as a team member

• Achieved team trust and respect

Army Officer Indian Army, India January 1982 – January 2006

• Carried out pragmatic resource utilization while commanding troops in operational areas and under combat situations

• Implemented practical HR activities during progressive command and administrative appointments – retired as Lieutenant Colonel. Achieved results in trying conditions despite resource and time constraints

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