Customer Service Sales
Resume:
Gene R. Rife
**** ******* **** ***** • Union City, Georgia 30291 • sqp3hc@r.postjobfree.com
Professional Profile
• Owned and operated full-service insurance and financial services agency. Built from scratch to profitable business through competent business and operational planning, effective and repeatable sales techniques and creative and progressive marketing.
• Developed and preserved educational programming within non-profit organization. Programming affected over 250 families per year for 7 years.
• Effectively facilitated the recruitment of various personnel in different industries. Experience in administrative professionals, mid-level to executive level employees and start up business owners who were required to use own capital for “franchise” ventures.
• Has a contagious passion for completion of tasks, an aptitude for imaginative business solutions and an ability to motivate employees.
• Possesses outstanding communication and presentation abilities. Effective sales and negotiation skills.
Professional Experience
Kelly Services (Allstate Insurance Company) – Marietta, Georgia 2004-2006, 2010
Corporate Sales Recruiter
• Responsible for recruitment of Exclusive Agents and Financial Representatives in Southeast Region (Alabama, Georgia, S. Carolina, N. Carolina),
• Created, evaluated and respectfully challenged talent acquisition strategies,
• Originate and evolved relationships with Centers of Influence to develop fertile referral sources.
• Knowledge of proactive telephone techniques and internet searches.
• Participated and represented company in conferences, job fairs, seminars and other presentations.
Jordan Foundation – Atlanta, Georgia 2010
Academy Director (Volunteer)
• Initiated, completed and analyzed organizational review process included: needs assessment, community impact assessment and donor participation assessment.
• Proposed and launched new organizational programming. Introduced to individual donors, corporate entities, school boards and community groups.
• Initiated new fundraising goals and plan for organization and board.
Rife Insurance Agency (Allstate) – Union City, Georgia 2006-2009
Agency Owner/ Insurance Agent
• Marketed and explained features, advantages and disadvantages of various policies (auto, home, life, etc.) to promote the sale of products and service existing customers insurance packages to maintain proper coverages.
• Performed, administered and evaluated all duties of small business: bookkeeping, develop agency marketing strategies, employee management, records maintenance, agency branding, licensing compliance, etc.
DJR Resources, Inc – Marietta, Georgia 2003 – 2004
Owner/Principal
• Developed cookie-cutter template websites to sell to small to medium sized businesses for internet exposure.
• Used cooperative marketing to drive website traffic
• Excelled at B2B sales by establishing over 75 new accounts in 9 months using various techniques from cold calling, telemarketing, networking and referrals.
• Was purchased by competitor.
Partners In Economic Progress – Des Moines, Iowa 1996 – 2003
Project Director
• Assure coordination of student services and other projects while establishing community development and workforce diversity issues.
• Case-managed 75 students to ensure maximization of available resources to graduate from high school and enroll in post secondary education.
• Provide one-on-one academic consultation with student and parents, tracking progress on strategic academic plan and outcomes.
• Develop, maintain, recruit and administer Mentorship, Financial Education and Computer Application components of PEP Academy.
• Recruited mentors from Greater Des Moines business community. Established over 160 mentoring relationships.
• Marketed mentoring program (i.e., corporate presentations, ads, radio and television interviews).
• Establish working relationships with community colleges, colleges and Universities in Iowa and across the nation to assist students in post secondary educational opportunities.
• Managed and facilitated Technology component of PEP Academy. Provided computer technical support for PEP Academy students and parents (250 families). Maintained inventory of computers distributed to PEP Academy students.
Robert Half International – Des Moines, Iowa 1995 – 1996
Staffing Manager/Account Manager
• Full cycle recruiting of administrative, accounting, IT and executive professionals.
• Marketed temporary, temp-to-perm and direct placement positions.
• Recruited qualified candidates for solicited business.
• Established new clients through telemarketing and networking visits.
• Retained established accounts through superior account management and customer service.
• Assisted in establishing new division (Creative Group), through developing new business for venture.
Additional Professional Experience
Boy Scouts of America – Mid Iowa Council – 2/2003 – 12/2003 - Development Director (Volunteer)
Education
Bachelor of Science – Business Management – University of Phoenix
Additional Education/Certifications
Georgia Insurance Licensing – Property/Casualty, Life and Health
Volunteer Management Certification – Des Moines Area Community College
Volunteer Improvement Program – United Way Metro Atlanta
Additional Experience
President – Hickory Lane Homeowners Association
Ambassador – South Fulton Chamber of Commerce
Member of Education Committee – Clayton County Chamber of Commerce
Member – Atlanta Urban League Young Professionals
Board Member – Platinum Kids Academy
Board Member – Community Alliance Network
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