Margaret (Peggy) A. Barley

***** ****** ** *********, ** 21801

H: 443-***-**** • C: 443-***-****

Email: sqaymr@r.postjobfree.com

SUMMARY

Highly Technical Human Resource Professional with over 15 years experience in human resources, training, and development. Proven abilities in recruiting, employee relations, retention, performance evaluation, career development and training design and delivery. Able to build solid relationships with strategic partners across multiple organizational levels with ability to perceive corporate initiatives, identify skill gaps, evaluate performance, implement skills training, and achieve goals.

• Recruiting/Talent Management • Presentation/Facilitation

• Employee Development • Performance Evaluation/Retention

• Skills-based Competency Models • Employee Relations

PROFESSIONAL EXPERIENCE

Quality Health Strategies, Easton, MD Sep 2009-present

Human Resource Generalist III

Responsible for full-scale generalist duties, including, but not limited to sourcing, screening, interviewing and selection, new hire orientation, employee relations, performance management and disciplinary actions for a not-for-profit healthcare quality improvement organization.

• Responsible for recruitment, hiring, employee relations, performance improvement and disciplinary actions for 400+ employees in 15 locations

• Administer HRSmart applicant tracking system and ReviewSNAP performance management system

• Administer corporate employee tuition reimbursement program

• Coordinate training for associates and coaches, including new hire orientation

Bel-Art Products, Pocomoke City, MD Apr 2009-Sept 2009

Human Resource Generalist

Responsible for all human resource duties for manufacturing plant specializing in the production of plastics. Managed administrative functions including benefits and HRIS administration as well as employee relations, recruitment, hiring and new hire orientation for 130-person operation as well as sister company RICCA Chemical Company with 25 employees.

• Utilizing Abra ® HRIS system, maintain employee benefits and records

• Track employee performance, time keeping, training, and disciplinary actions

• Administration of all Worker’s Comp, FMLA, and other leaves of absence

• Recruitment and hiring

• Responsible for all compliance reporting such as OSHA, 5500’s, etc

HBCS, New Castle, DE 2001-2008

Human Resource Generalist (Salisbury, MD location)

Recruited and hired all staff for new office location of not-for-profit healthcare receivables company of 500 employees. Managed and coordinated staff development, employee relations, and administration of new-hire orientation training program.

• Utilizing a web-based applicant tracking system, tracked job postings, applicant resumes, interviews, and hiring statistics and reporting

• Coordinated and tracked employee performance, time keeping, training, and disciplinary actions for satellite office

• Facilitated new hire orientation training and management training on site

Supervisor, Corporate Training (New Castle, DE headquarters)

Reporting directly to VP HRTD had full management responsibility including design and development of the corporate training and employee development program, as well as administration of the Quality Assurance Review department. Management functions included supervision of training and quality assurance staff. In cooperation with management and strategic business partners developed corporate workflow, expectations, and quality initiatives. As a corporate compliance committee member reported training needs for all employees on existing, changing, and new state and federal industry regulations.

• Developed and deployed corporate training initiatives and oversight of the training and quality assurance functions for over 500 employees in multiple locations

• Full responsibility for instructional design, development, and facilitation of new hire orientation program as well as continuing education and management development for entire workforce

• Proven developmental design of corporate education programs, including written materials, presentation templates, practical application exercises, E-Learning, on-demand web-based training, and competency skill assessments

Education Credit Services, LLC (Fredericksburg, VA)

Training Specialist 1997-2000

Designed, developed and facilitated new hire classroom training in collection of defaulted federally-funded student loans, state income tax, and business-to-business collection of federal loans, grants, and fines Trained, assessed and enforced federal and state requirements of collection laws.

• Facilitated multiple training sessions on-site and via teleconferences for employees at multiple locations.

• Developed and facilitated management workshops.

• Liaison between training department and management staff, identifying key training needs and strategically planning corrective training programs.

ADDITIONAL EXPERIENCE

As the Department Head for automobile finance and insurance office of 4-franchise dealership, budgeted departmental expenditures based upon forecasted departmental profits. Oversaw and managed staff in contract settlement, sales, and lender relations, in-house financing program, including collections and repossessions. Designed and led monthly training sessions, including product knowledge seminars of all car lines (BMW, Cadillac, Nissan, and Mitsubishi), after-market products, and sales strategy training. Implemented and conducted training programs for finance and sales personnel including state licensing compliance, and motivational training.

EDUCATION

Commonwealth Business College, Computer programming curriculum 1982-1984

PROFESSIONAL DEVELOPMENT

Certification in Training Management and Professional Collection Specialist. Graduate Dale Carnegie Course. Numerous Human Resource HRCI programs, conferences and seminars including Employment Law, EEOC, FLSA, FMLA, ADA, FDCPA, FCRA, ERISA, and Employee Development. Training-specific courses such as Executive Presentation Skills, Train the Trainer, Dynamic Presentation skills, and Knowledge Management Certification

Member SHRM

TECHNICAL SKILLS

Word, Excel, PowerPoint, HRSmart® applicant tracking system, SilkRoad OpenHire® applicant tracking, Skillsoft® Learning Management System and E-learning solutions, Skillview® Skills-based competency performance management system, ReviewSNAP performance management system, Ontario Systems FACS collection application, Corporate Synergy HRB, ADT HRIS, ABRA HRIS, Outsource One benefit delivery system, DelTek HRIS, Cognos Impromptu, Kronos Timekeeping and DelTek Electronic Timesheet

Contact this candidate