Registered Nurse Manager

ANNE REYNOLDS CONRAD Home Phone: 410-***-****

**** ******** **** **** *****: 410-***-**** begin_of_the_skype_highlighting 410-***-**** end_of_the_skype_highlighting

Lutherville, MD 21093 email: ********@*******.***

OBJECTIVE

BSN prepared and Masters Candidate Critical Care Registered Nurse with extensive experience in team building and implementing new programs is seeking a challenging clinical, management or educational position.

PROFESSIONAL SKILLS

Management

• Highly motivated and goal oriented leader.

• Well-developed team building skills.

• Superior interpersonal skills

• Can accurately sense concerns of groups and individuals and present challenging issues to them in favorable and effective ways

• Manage recourses within specific budget areas.

• Able to develop a cohesive team from a diverse group

• Inclusive management style with an emphasis on human resources

• Able to deploy staff to maximize patient care

Nursing

• Extensive experience in critical care nursing

• Excellent nursing skills with the expertise to adapt quickly to changes in patient condition

• Rapidly able to make critical decisions under pressure situations

• Strong ability to exercise independent nursing judgment

• Broad understanding of the utilization review and case management process

• CCRN credentials, BLS and ACLS provider.

Staff Development

• Highly developed communication and interpersonal skills

• Proficient in developing and presenting training courses to fulfill specific needs within specialized areas

• Complete working knowledge of computers and MS Office products with daily use of Power Point and Word

Critical Care Transportation

• In depth knowledge of local, state and federal regulations governing commercial ambulance transports.

• Able to bring diverse groups of special interests to consensus

PROFESSIONAL EXPERIENCE

Critical Care Education Specialist March 2008-November 2009

Stroke Coordinator Baltimore, MD

Maryland General Hospital

• Developed and implemented Stroke Center education to obtain MIEMSS stroke center designation

• Developed hospital wide stroke educational program for direct patient caregivers as well as non direct care staff

• Member of the Critical Care and stroke committees

• Developed hospital wide training for patient lifting equipment.

• Developed new training program for Medical Assistants

• Developed competencies for Medical Assistants training

• Developed ICU, ED, Telemetry, and Stroke unit based competencies yearly

• Participated in the hospital wide RN/LPN yearly competencies

• Developed stroke CEUs for the ED, ICU, Telemetry, Stroke units yearly to maintain certification.

• Responsible for patient education auditing, monthly, for The Joint Commission review

Education Specialist February 2006-July 2007

Union Memorial Hospital Baltimore, MD

• Developed and implemented Stroke Center education to obtain JCAHO and MIEMSS stroke center designation

• Developed hospital wide stroke educational program

• Reviewed and revised many of the orientation educational packages

• Developed new educational programs for critical care areas

• Education included the areas of ICU, CCL, Cardiac Prep and Recovery, and Cardiac Telemetry Units. Patients were also educated on cardiac and surgical procedures.

• Responsible for developing lab educational programs

• Member of the Critical Care committee

• Resigned to manage major home remodeling project

Clinical Nurse Educator January 2005-February 2006/September 2007 – December 2008

Essex Community College Baltimore, MD

• Provide an environment conducive to clinical education for nursing students

• Provide educational challenges to maximize the learning experience

• Develop a diverse group students into a cohesive medical team

• Grade and evaluate student performance consistent with educational goals

• Provided the education for Med/Surg II (one semester before graduation) and Med/Surg III students (last semester nursing students) in the critical care setting, including ICU, CCU, and the Cardiac Catheterization Lab

Staff Nurse May 2001-February 2006

Greater Baltimore Medical Center Towson, MD

• Critical Care Registry nursing in multiple disciplines of Critical Care

• Staff RN in the MICU, CCU, PACU, SICU, CCL, IVR, and Endo Suite. This included RN orientation, education, and being a preceptor to new nurses as well as experienced nurses. Also as a staff nurse, I was involved in patient education on specific procedures related to cardiology and surgery, including cardiac cath procedures, disease processes such as CHF, AMI, and COPD

• Provide care to multiple levels of patient acuity.

• Able to adapt to different critical care scenarios

• Quickly develop working relationships with unit staff.

• Selected for specialty assignments because of the ability to learn and adapt quickly to new environments.

• Manage resources, chart review, utilization review.

• Resigned for educational position

Critical Care Transport Manager June 2000-February 2001

TransCare Ambulance Company Towson, MD

• Hired to develop, coordinate and institute the Critical Care inter-facility transfer program for the Maryland office.

• Conduct interviews and hire critical care nurses.

• Develop protocols and operating procedures.

• Interface with hospital management to promote transport facilities.

• Interface with State regulators for licensure status.

• Act as primary continuing education instructor for EMT-B, CRT, EMT-P and CCTRN (Critical Care Transport RN).

• Laid off due to budget considerations

Cardiac Research Coordinator December 1999-June 2000

Union Memorial Hospital Baltimore, MD

• Worked independently to coordinate all aspects of the research protocol

• Work as a complimentary team with the principle investigator to recruit study participants.

• Position eliminated due to lack of participants

Patient Care Coordinator August 1999-November 1999

Sinai Hospital Baltimore, MD

• Directed all aspects of nursing care for the PCU

• Worked in concert with the APN and the PCU Nurse Manager to maximize clinical, nursing and patient care resources

• Acted as professional role model and mentor for the nursing staff

• Consulted with Social Services for discharge planning

• Familiar with Utilization Review, case management, and CRM

• New position, eliminated after 3-month trial period.

Nurse Manager July1998-July 1999

Good Samaritan Hospital Baltimore, MD

• Directed all aspects of the management of ICU and CCU

• Responsible for staffing, JACHO compliance, interfacing with senior management, budget, census acuity, Y2K compliance

• Develop staff training programs and direction with the Clinical Specialist.

• Recruit and interview experienced nurses to fill staffing vacancies.

• Received the highest employee satisfaction rating from employee survey

• Resigned due to differing management and integrity styles

Critical Care Transport Coordinator March 1996-July 1998

Advanced Care Ambulance Company Parkville, MD

• Developed, coordinated and implemented the Critical Care inter-facility transfer program

• Interfaced with hospital management to promote transport facilities

• Interface with State regulators for licensure status.

• Resigned for Nurse Manager position

Staff Nurse November 1988-November 1998

St. Joseph Hospital Towson, MD

Cardiac Rehabilitation Specialist March 1992-June 1995

Children’s Hospital Baltimore, MD

Clinical Nurse Educator August 1991-December 1992

Essex Community College Baltimore, MD

Staff Nurse January 1987-November 1988

Kimberly Nurses (Agency) Towson, MD

Staff Nurse September 1986-December 1986

Union Memorial Hospital Baltimore, MD

Assistant Head Nurse September 1984-April 1986

Union Memorial Hospital Baltimore, MD

Staff Nurse August 1982-August 1984

ST. Joseph Hospital Towson, MD

Staff Nurse (LPN) October 1980-August 1982

Union Memorial Hospital Baltimore, MD

EDUCATION

MS (cand.) in Human Resource Development December , 2010

TOWSON UNIVERSITY Towson, MD

Concentration in Research, Administration, Conflict Management, Education and Training

Post Graduate Certificate December, 2010 , 2010

TOWSON UNIVERSITY Towson, MD

Management and Leadership

BS in Nursing Science 1988

TOWSON UNIVERSITY Towson, MD

Majored in Nursing

AA in Nursing Science 1982

ESSEX COMMUNITY COLLEGE Baltimore, MD

Majored in Nursing

AA in Secretarial Science 1976

ESSEX COMMUNITY COLLEGE Baltimore, MD

Majored in Medical Secretary

CERTIFICATIONS

Certified Critical-Care Registered Nurse (CCRN)

Advanced Cardiac Life Support Provider (ACLS-P)

Basic Life Support Provider (BLS-P)

Personal and Professional references furnished upon request.

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