Waiter, Server, Manager.

Percival Atendido

*** ******** ******, ********* *

Jersey City, NJ, 07304

Home: 201-***-****

Cell Phone: 201-***-****

*****@*****.***

Objective

Position as a server.

Personal

Enthusiastic and detail oriented

Pleasant and polite

Calm under pressure

Skills

Menu planning and design

Quality Assurance

Fine dining service and flambée

Knowledge of wines

Knowledge of American, Italian, Chinese, Arabic and French Food

Speaks Filipino and English and some Arabic and Chinese

Employment History

Allendale Community for Mature Living, Allendale, NJ March 2010 - Present

• Waiter

Jewish Home Assisted Living, River Vale, NJ August 2008 – March 2010

Dining Room Waiter (Awarded Outstanding Employee for 3 consecutive months)

• Provided dining service for the elderly residents of the home

• Responsibility includes food preparation, table setup and efficient service to residents.

Plantation Bay Resort Hotel, Cebu, Philippines 1996-1998

Food & Beverage Operations Manager

• Duties and responsibilities, overseeing the food and beverage operations, preparations in service areas.

• Assists the F&B director and outlet managers for proper staffing according to weekly forecasts.

• Coordinates activities between back and front of the house areas of the food and beverage division.

• Attends guest’s complaints and makes the necessary follow-up on them.

• Oversees banquet preparation and service as recommended.

• Gives Special attention to all work performed sees to it that they are according to the rules and regulations and procedures established by the management.

• Keeps the food and beverage director informed of any personnel problem that occurs, if any.

• Assists in the improvement of the various restaurants in terms of its overall outlook, buffet presentation, equipment, service etc.

• Coordinates and presides in outlet managers’ meeting.

Royal Garden Hotel, Kowloon, Hong Kong 1989-1995

(Sabatini Italian Restaurant)

Captain Waiter

• Responsible for coordinating, directing and supervising the activities of the waiters, attendants and busboys to provide efficient and quality service to guests at F&B outlets.

• Regularly reminds his staff of their respective side duties (e.g. pick-up, operating supplies from storeroom and table wares from steward department)

• Prepares guest check to cover food and beverage orders of guests.

Al Madina French Cuisine, Sultanate of Oman 1988-1989

Restaurant Manager

• Basic Function: Overall control of the restaurant. Keeping good relations with chef in order to sell slow moving items and daily specialties.

• Responsible for the physical appearance and upkeep of standard of the restaurant.

• Fully in charge and responsible for the restaurant. Also for fire safety of all guests and staff.

• Handling guests’ complaints and difficult guests.

• Coordinating between kitchen and restaurant to prevent problems from occurring.

Melia International Hotel, Baghdad, Iraq 1983-1987

(La Trattoria Restaurant)

Maitre D’ Hotel

• Maintain a high degree of service in all outlets.

• Supervises the activities of the captains, waiters, busboys and hostesses and tactfully interview where necessary.

• Take full responsibility in receiving guests and suggesting them tables, doing his best to meet their preferences.

• Ensure safety, cleanliness, hygiene and other standards of the department is met with hotel standards.

• Dealing with customers’ complaints in a tactful manner and report to the F&B manager.

El Khereni Hotel, Saudi Arabia 1979-1982

Captain Waiter

Peninsula Hotel, Makati, Philippines 1976-1979

Waiter

Education

Le Cole School of Hotel and restaurant Management, Philippines.

(Hotel and Restaurant Management, April 1978)

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