Phone: 708-***-****
Email: *************@*****.***
Empress J. Henry
Customer Service Representative
Professional Summary
• Quality customer service professional with 2 years of experience.
• Expert at adapting to changing environments to meet organizational goals.
• Effectively manage multiple tasks simultaneously while delivering quality results.
• Skilled at effectively working with team members and management ensuring successful outcomes of deliverables and business needs.
• Successful time manager.
Work Experience: Retail, Child Care Services, Education.
Software Knowledge: Proficient with PowerPoint, Word, and Internet.
Professional Experience
Six Flags Hostess / Cook / Cashier / Clean May 2011 – August 2011
• Electrified customers through providing high quality service.
• Effectively lead and organized the foods we served.
• Expert at cashier register duties, including managing cash drawer and ensuring customers receive accurate change.
Caldwell Academy Administrative Assistant June 2010 - August 2010
• Successfully provided quality service to the teachers.
• Effectively assisted Principal with bulletin board displays and prepared for Administrative Professional Day.
• Efficiently answered telephones and documented messages.
• Successfully filed documents.
• Skilled at creating and presenting presentations.
• Printed worksheets and important announcements.
Child Care Services Babysitter August 2003 – August 2011
• Successfully provided quality customer service for my mother.
• Effectively provided quality child care services after school, weekend and during school vacations for my family.
• Skilled at working with children and providing an educational environment.
Education:
South Shore School of Technology September 2007 – Graduation Date: June 2011
Area Study: General Studies and 3 AP Classes
Volunteer Experience
2009 Chicago Marathon Run in support of Cancer.
2009 Bank of America Cancer Walk.
2010 Organizing for America in support of adults with developmental disability.
2011 Talent Show at South Shore.