Engineer Project Manager

Arron Howat

**** ********* ****

Aurora, IL

630-***-****-Cell

630-***-****-Home

sq4i00@r.postjobfree.com

Personal Summary:

Career-oriented professional with a "can do" attitude! My major strengths

include trouble Shooting, project management, communications, network

planning, interpersonal skills, supervision, organizations, and planning.

Result-oriented self-starter that initiates and implements projects,

technical. proficient, and is adept at negotiating solutions.

Resume:

EDUCATION

B.S. Telecom Management, University of DeVry -- Addison, IL, 2001 Honors:

summa cum laude (3.75)

B.A. Business Administration, University of St. Francis -- Joliet, IL, 1991

CERTIFICATIONS

Cisco CCNA

WiFi CWNA (Certified Wireless Network Administrator)

Aruba Networks ACMA (Aruba Certified Mobility Associate)

Aruba Networks ACMP (Aruba Certified Mobility Professional)

Aerohive Networks AEWC (Aerohive Essentials WLAN Configuration)-Pending

Aerohive Networks AAWC (Aerohive Advanced WLAN Configuration)-Pending

Additional Pertinent Information:

Active TS/SSBI

MAJOR ASSIGNMENTS

Accuvant, Denver, CO

Technology Service Consultant- May 2012 -Present

I am responsible for post-sales product and service implementation. This

technical position installs, tests, and evaluates newly purchased equipment

and software. Technology Services Consultants are responsible for

completing project implementation schedules on-time and for ensuring final

customer satisfaction. They are also responsible for meeting consulting

billing objectives. I ensured customer communication and satisfaction when

project is complete to be sure project has met all proposal objectives and

is completed on-time. This was accomplished thru constant feedback from

the customer, on-site or remote training through Webex/JoinMe sessions, and

closing project calls. I am a direct representative of Accuvant and Vendor

Partner to identify opportunities as they relate to Accuvant's/Vendor /

Industry best practice areas.

I would be responsible for potential add-on sales opportunities to

Accuvant/ Vendor Partner. My tasks range from project manager, WLAN

Design, project engineer during the installation, integration, and post

project of the engagement. I am expected to maintain a professional and

technical knowledge of upcoming standards, issues, as well as vendor

potential issues. This is accomplished by attending educational workshops,

vendor training, reviewing professional publications, establishing personal

networks and participating in professional associations.

Information Innovators Inc (Triple-I), VA Hospital Network Security

Operations Center (NSOC), Hines, IL

Contract Desktop Support/ SysAdm /Network Engineer - October 2011-Present

Provide installation, integration, upgrades, and monitoring capabilities to

VA NSOC operations third Shift. (10pm-6am). I am responsible on working

with NSOC personnel on keeping their Desktop, VMware Machines (WIN2003,

WIN2008 Servers, Active Directory 2008, Linux, Solar Winds, HP Open view,

VMware vSphere,, data stores. Operational to support the United States VA

Network to support hospital veteran's personnel and our veterans. This

position deals with hardware, software as well as custom applications. I

am responsible for monitoring Netcool, and WAN connectivity to our

redundant data centers. Manage and perform the steps/actions required in

the Remedy ticketing system. Obtain successful results through research of

IT information, development of ideas/concepts, and application of problem

solutions on large and small scale servers

General Dynamics IT, CITS PMO Hanscom AFB ESC/HNIB, MA

Contract Network Engineer October 2010- October 2011

Provide Project Management, Engineering and installation support to

AFNetOps on 2GWLAN Aruba Network installation and performance. Management

will include support and coordination with responsible AFNetOps

organizations regarding the 2GWLAN system and its operation, as well as the

development or refinement of Air Force Network Operations Procedures

(AFNOP) or similar documentation intended to optimize the operational

impact of the 2GWLAN system. Will also support Quality Inspections and

Operational Test (OT) events related to the 2GWLAN Aruba Networks

Controllers, and Access Points. (Aruba 6000 controller, Aruba

AP65,70,124,85,105,125) system. Provide project management support for

2GWLAN System Acceptance Testing at the direction of the Government. Acting

as the PMO's representative, will be responsible for oversight and review

of Acceptance Test activities in support of the Combat Information

Telecommunications Systems (CITS) PMO's planning, installation, and

configuration efforts.

Goodman Networks, Virtual Office Aurora, IL

Network Integration Engineer March, 2010 October, 2010

Performs weekly network installations and integrations on SUN Microsystems

Servers / Blades and working with Solaris OS. Over-see Network preventative

maintenance on network devices including IOS code upgrades, switch/router

configuration changes, power supply replacement, Ethernet card replacement,

layer 2/3 switching router as well as Supervisor module replacement.

Effectively monitors, manages, maintains and troubleshoots network

errors/problems and provides reliable solutions. Performs weekly

network/satellite backups to ensure network stability is achieved. Perform

Network Testing and Internal Audits. Key achievements and contributions:

Performed multiple network backup procedures to ensure network uptime is

maximized. Coordinated and Performed monthly contingency tests on backup

links in various networking environments. Installation of security between

the EVDO frame and OMP, AP, Routers, and switches (SSH, IPSEC,) provided

vendor support and hardware configuration during satellite equipment

installation at branch offices. Use and understand the following protocols

FTP, SSH, SFTP, TCP/IP, NTP, DHCP, and SNMP to configure and assist in the

integration. Use OMC-RAN to Manage UNC frames integration in Commercial

Network. Knowledgeable of the transport network including Alcatel 7750s,

Cajuns switches, Extreme switches, Cisco 6500s and 10k and Juniper M40e

Aircell LLC, Itasca, IL

Network Field Engineer March 2007 -March 2010 (40Hrs)

The main role is to ensure that passengers receive uninterrupted access to

the internet by ensuring that failures anywhere in the network was

promptly, effectively diagnosed as well as corrected. I was expected to

provide support that is complex in nature, and requires considerable

judgment, initiative, and specialized technical knowledge (802.11bgn, CDMA

EVDO, VOIP, Security, Win platform, Portals) to resolve problems and/or

develop recommended solutions. I had to interact with many different

organizations for example Engineering, Customer Care, Business, Network

Operation Center; IT teams, as well as third party vendors on equipment and

services to resolve problems. I also assisted in developing and executing

SOW, MOP for operational test plans to ensure that corrective solution, new

features, firmware upgrades and functionality are fully supportable and

ready for deployment on the production network. I utilized Remedy Solution

database as well as Remedy for tracking issues with the Network, Vendors

SLA agreements, department productivity to upper management. I also perform

RFP for equipment, resources, and services from distribution to the final

awarding of a contract based on responses on RFPs. Performed site walks to

understand possible preconstruction phases of building out the network

regarding RF Interference, Telecom access, commercial power, Propane/ fuel

for generators, projected air traffic patterns, and possible Microwave line

of Sight. . I integrated Cisco 3825, 3560, Microwave (MDR 8000, MDR 9500,

and Motorola PTP 500) equipment, ZTE BTS equipment throughout the CONUS in

Mountains and Deltas. I am knowledgeable utilizing MT822A BTS Master (Power

Meter, Protocol Analyzer, Spectrum Analyzer), T1, T3 Testers (Firebird,

MPLS ) Involved in testing SIP and VOIP applications from Ground to Air and

Air to Ground with aircraft carriers.

Alcatel-Lucent Technologies

Wireless Deployment Engineer-October 2000 March 2007 (40Hrs)

Performed Customer Technical Advocate responsibilities for small carriers

(MetroPCS, Cricket, Telus, Cellular one) accounts. I managed network

capacity of the MSC from equipment capacity based on actual and projected

end users growth. Performed and trained Carrier personnel on ALU software

upgrade procedures for all components of the MSC (Wireless 5ESS, ECP,

Application Process, CNI Ring, EVDO and OMP/OMC-RAN). I managed Market

deployment on new equipment, software upgrades, and technical

issues/solutions. I was promoted to a Member of Technical staff in a year

and half on the job. (MTS-1). I was promoted Wireless Technical Support

Duties /NOC for domestic and international wireless carriers. During this

time I became certified in CCNA, CWNA, Wireless 5ESS, Alcatel-Lucent CALEA,

and Wireless ECP/3B21D Processor. I used Remedy ticket to assist domestic

and international customers. Remedy was also used to measure performance of

my day to day duties. I helped trouble shoot customers transport equipment

from Cisco routers, switches, as well as Tellabs Digital Cross Connects. I

also assisted in Number dial plans. I support Data Recovery on Alcatel-

lucent databases, and customer subscribers. I spent approximately 4 years

in field deployments of CDMA, UMTS, CALEA, and EVDO equipment throughout

the United States. UMTS and EVDO also required me to configure Cisco 6500,

Alcatel-Lucent 7750 service routers, Teclec ATM. I worked with network

Designers on IP address, OAM connectivity, and External and Internal

connectivity into the carriers network. Work included providing fast and

reliable first line information systems customer support. Areas of work

include Active Directory, Microsoft Exchange Server 5.5, Print Servers,

File Servers, DNS, DHCP, Microsoft Outlook Web Access, Remote Access (VPN),

Server Monitoring, TCP/IP troubleshooting, basic MAN troubleshooting,

secure and unsecure systems, Computer Management, Systems Management

Server, troubleshooting Microsoft Office 2000, XP and 2003, Windows 2000,

XP and 2003 Server Operating System. Knowledgeable in SS7 (F-links, A-

links,), Frame Relay, MPLS, trunking, and ordering LEC/LD circuits.

US Cellular Corp - Chicago, IL

Network Engineering July 1996- October 2000 (40Hrs)

I assisted implementing LD trunks (IMTs) for MSC throughout the United

States. I conducted Term Use study to Support the re-utilization of Nortel

DMS 250 Tandem. Developed MOP/standards for data and voice Connectivity. I

help manage and develop Network Engineering Department intranet website. I

project managed the removal of ATM switches for re-deployment in the

network Net Present Value on Leased Line facilities and microwave

connectivity. I assisted on different product review committees for Network

Engineering. I decreased suppliers for particular product while achieving

$50K/yr cost reduction. I tracked SLA with vendors on several product

lines. I worked in a team to develop product certifications with vendors.

Utilized SAP/R3 for quotes and parts tracking, ordering vendor equipment,

as well as RFP/RFQs.

Sherwin-Williams, Joliet, IL

Operation Manager December 1991 July 1996

I worked to achieve a one million dollar fiscal quarter for our store in

sales. I develop new accounts and contractors for our service regions. I

trained and supervised store employees and customers on operations,

coatings, ordering /delivering procedures. I help control inventory,

purchasing, shipping and receiving. I negotiated pricing on third party

items in the store. I also handled Accounts Payable and Account Receivables

of the store.

US Army / Illinois Army Nation Guard -- Milan, IL

Forward Observer (13F) - Sept 1989- Sept 2001

I achieved E-5 as enlisted personnel. I graduated top FO in my AIT class at

Ft. Sill, OK. I completed Military Instruction School at Camp Lincoln,

Springfield, IL. I became efficient in Radio Communication and Repair.

Awards: Army Svc Ribbon, NTL Defense medal, NCO Prof Dev. Serves as a

technical specialist responsible for the monitoring, operations, and

management of IP Routing equipment in accordance with (IAW) published

Standard Operating Procedures (SOP) and documentation. The

controller/operator is responsible to direct and/or coordinate

troubleshooting efforts, and restore to service, all components of the

Unclassified IP network. Performs fault isolation and diagnostic/assessment

functions to include: determination and execution of corrective action(s)

on real-time basis from alarms generated by network monitoring tools and

INMS. Interfaces with functional users as well as operations centers in

both routine and reactive monitoring situations, keeping the shift lead and

Systems Control Officer (SCO) advised and providing updates as needed.

Trouble calls from the functional users will be routed through the DCCC IAW

DISA CONUS SOP 04-01 for opening of a new ticket; the controller/operator

will remain on the line while assisting the DCCC in order to continue

working the issue. Once a ticket has been established, the

controller/operator will interact and coordinate with all parties involved

in correcting the issue(s). I coordinated all level of Network Operations

departments to ensure optimum dissemination of information and network

performance. Performed operator level maintenance on all components/assets

associated with network management systems on the IP network(s). Serves as

Shift Lead when appointed ensuring all personnel are on shift when they are

scheduled, and provide level 2 technical assistance as required.

SKILLS

Software:

Technical Proficiency:

Languages: C++, Gnu Tools, Perl, Shell Scripting, Fortran, HTML,

Network Management Standards: Remedy, NetCool, NMS/OSS Implementation,

SNMP, CLI, NetExpert, EMANATE, Net-SNMP, AgentX Architecture, MIB

development.

Network Protocols: TCP/IP, ISDN, SONET, ATM, ILMI, DSL Technologies, IGMP,

IP Multicasting, 802.11, 802.16, L2TP, STP, PPP, SCCP, SS7, ISUP.

Other Networking Technologies: Packet Filtering and Classification Berkley

Packet Filter (BPF) and BSD Socket Programming, SSH, TFTP, FTP, Telnet,

Operating Systems: UNIX (FreeBSD and Solaris), UNIX IPCs (Message Queues,

Semaphores, Mutexes etc.), VxWorks, Windows X, Window Server 2003. Windows

XP, Windows Vista Business.

Tools: iperf, ProComm, Rational Tools (Rational Rose, Clearcase, DDTS etc),

Clear Case, CVS, VSS, Remedy and Gnu Make files, GDB, DDB, Sun Workshop.

Databases: Brief exposure to SQL using Oracle 9i, MS-SQL, Access Database

Middleware Technologies: CORBA and Alcatels proprietary IOCM

Hardware:

ATM Switches (CBXs, PSAX, Stratacoms), 5ESS, Executive Cellular Processor

(ECP), OMP-FX, Application Processors GNP (AP), Solaris NGN Application

Processors, IWF, PSDN, PCF, Switch in a BOX (Telos), Acculinks, DACs,

Nortel Meridan PBX, Buffalo WiFi Access Points, Buffalo Wireless Bridges,

Linksys Access Points, Proxim Access Points, Cisco Routers, and Juniper

Routers, ZTE CBTS-I2, and ZTE BTS-O2, ZTE PDSN, ZTE AAA.

TRAINING

ZTE CBTS-I2 / BSC Equipment Training-Shenzhen, China -June 2007

ZTE PDSN/AAA Equipment and Software Training Shenzhen, China -May 2208

Motorola Microwave PTP 54400 Lite Schaumburg IL February 2008

Alcatel-Lucent Microwave MDR 8900 / MDR 9500 Plano TX, May 2008

Northwest School of Survival-Winter Survival Mt Hood, OR November 2007

Tyco Electronics Power Plants Irving TX November 2007

Generac Generators Training On the Job 2007 -2010

Alcatel-Lucent Wireless Autoplex (ECP/AP/5ESS) Naperville IL 2000- 20007

Alcatel-Lucent CALEA equipment deployments Naperville IL April 2006

EVDO Training Itasca IL October 2007

Northwest School of Survival-Reno, NV-Desert Survival, ATV, Navigation-May

2009

Juniper I6500 Training-Instructor Lead, Langley, VA-April 2011

Aruba Networks AOS 3.4/AWMS Training-Colorado Springs, CO-May 2011

Aerohive Network Training, AEWC and AAWC -St. Louis, MO-08/2012

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