Manufacturing Supervisor

Career Summary: Experienced Manager/Supervisor with 15+ years experience in the Graphic Arts Industry.

RR Donnelley – Lancaster, PA 2006 – 2008

Print/Bind Manufacturing Supervisor

• Supervised up to 300 manufacturing employees (up to 150 direct reports).

• Authored SOP’s, responded to Process Defect Reports.

• Increased employee morale and company resources by converting the bulk of direct reports from rotating shifts to fixed shifts.

• Created employee training manual and developed employee training program.

• Initiated Cross-Utilization program that prevented production delays.

• Assisted with development of the first Employee attendance/skill/scheduling database for manufacturing.

• Performed many HR functions including: employee counseling, hiring, benefit direction and career development, FMLA.

• Revitalized department by consistently meeting or exceeding departmental budget goals.

• Decreased accidents and increased productivity by improving participation in Safety Committee meetings.

• Transferred to Fulfillment Center - responsible for Shipping and Receiving.

Foxfire Printing & Packaging - Newark, DE 2002 – 2006

Literature Production Manager: 2003 – 2006

• Managed digital needs of the company’s largest client as well as Digital Printing Department. Supervised Literature Distribution Center.

• Managed production; maintained digital library of manuals and publications for a large corporation.

• Determined client's print needs for an in-house Literature Distribution Center, ensuring manuals were printed on a timely basis.

• Performed invoicing, sales reporting, inventory management of supplies and all printed materials, improvement of workflow.

• Developed a HTML/PDF based CD collection of all past and present Parts and Service Manuals for end users.

• Converted client owned materials to company owned with a complete change in workflow.

• Implemented a serial number specific manual program, decreasing costs and increasing revenue.

• Equipment and software utilized: Xerox DocuTech’s 6135 and 6180, DigiPath, DocuSP, XDS, QuickPrint, Quark, Adobe Acrobat, Macromedia Dreamweaver, Microsoft Office, HagenOA.

Account Representative 2002 – 2003

• Responsible for a fast-paced client’s printing needs, both offset and digital; ordered printed sales literature and publications, managed inventory, invoiced, had extensive client contact.

• After working on largest account for 1 year, promoted to Literature Production Manager based on demonstration of multiple improvements that could be made for department.

Allegra Print & Imaging - Exton, PA 2000 – 2002

Manager

• Responsible for pricing, client consultation, file output, layout, coordination of in-house as well as outside vendor projects, accounts payable & receivable, troubleshooting, office management, proofing, system maintenance and marketing.

• Supervised employees at two locations.

Ryan Partnership - Westport, CT 1997 – 1999

Systems Administrator

• Responsible for all workstations/servers (both Mac and NT), technical support for 200+ users in seven offices, upgrades, repairs and daily maintenance, purchasing, preparation for Intranet roll-out, maintenance of LAN and WAN, E-mail Administration, R&D, budgeting and training.

• Developed a Technical Support Guide, created a database for technical support and equipment tracking. Assisted Intranet/Internet developers with research and content guidance for corporate website and extensive intranet, complete conversion from QuickMail to Netscape E-mail systems.

MacConsult, Yorktown, NY 1997 – 1999

Consultant

• Provided full-service Macintosh and Windows consulting for a variety of businesses.

• Major projects included: integration, developing databases for clients, systems training and support for a large client base on a Medical Software package.

Art Directors’ Service, White Plains, NY 1995 – 1997

Systems Administrator/Production Manager

• Responsible for all workstations/servers, printers in areas of repair, purchasing, troubleshooting and maintenance.

• Performed archiving, electronic transfer, file requests, R&D, training, back-up strategies, restorations, and system integration. Prepared comprehensive mock up for print and television advertising, client contact and design.

• Supervised a staff of 20 Production Artists/Designers.

• Managed and stored Kraft Foods Packaging Electronic Library.

• Developed electronic and manual procedures for job paths and mechanical routing.

• Developed PDF format newsletter for Kraft Foods.

Education:

B.S. – Criminal Justice, Pace University 1989 - 1995

President – Criminal Justice Society

Westchester Community College 1986 – 1988

Design/Criminal Justice Majors

Professional Training: Gateway to Leadership 2006, Employee Relations 2006, Americans with Disabilities Act 2006, Equal Opportunity and Affirmative Action 2006, Harassment Awareness for Supervisors and Managers 2007, Hazard Communication 2007, Information Security Awareness 2008.

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