Human Resources Manager

Tiffany McDonald

Tulsa, OK ***** Cell: 918-***-****

spzxgt@r.postjobfree.com

http://www.linkedin.com/in/tiffanymcdonald

PROFILE

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Progressive Human Resources Business Partner with over seven years of experience supporting internal customers throughout corporate and field operation environments. Successful background in process improvements and designing solutions aligned with organizational goals. Results-driven Business Partner proving increased efficiency and productivity across multiple teams/departments throughout all areas of HR; recruitment, training & development, performance evaluations, employee relations, policy writing, employee benefits and versed in employment laws.

EDUCATION

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University of Wisconsin – Whitewater (July 2010)

M.B.A - Human Resources Management

University of Wisconsin – Stout, 2001 Malcolm Baldrige Award Winning University (August 2004)

B.S. - Business Administration - Human Resources Management

PROFESSIONAL EXPERIENCE

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Borets-Weatherford (Tulsa, OK) 2010 – Current (300+ non-union, Oil & Gas Industry)

Senior Human Resources Generalist

• Essential HRIS implementation team member. Transforming excel spreadsheet data and hard copy’s into a formal HRIS with employee self-service portal.

• Discovered and provided solution to numerous HRIS inaccuracies. Providing quick response to issues regarding pay, benefits and employee job history.

• Servicing 9 locations as their immediate HR point of contact for all employee relations needs; on boarding, exit interviews, benefit administration, recruiting, policy interpretation, investigations and training.

Southwest United Industries (Tulsa, OK) 2008-2010 (250+ non-union, Aerospace Industry)

Human Resources Generalist

• Coordinated implementation of services, policies, and programs to assist and advise company managers on HR issues. Ensured company goal attainment through a high level of selection, development, and retaining actions.

• Maintained compliance of federal and state regulatory laws and best practices. Accustomed with benefits administration, COBRA, FMLA, Workers Compensation, EEO-1/VETS100 reporting, DOT/FAA drug/alcohol programs, and non-discriminatory testing of company 401K.

• Conduct recruiting efforts to attain top applicants for temporary and full-time positions. Administer assessment tests for applicants, schedule interviews, and review applicant background checks.

• Foster effective methods of responsibility, communication, goal setting, and empowerment to management and the organization.

Flightworks, Inc. (Tulsa, OK) 2005-2007 (Travel industry)

Cabin Manager, Falcon 2000 Corporate Jet

• Upheld an elite first class service with tailored in flight services to increase comfort and confidentiality for all passengers.

• Hired, trained, and retained qualified Cabin Managers for an as needed basis to support 24/7 on-call availability for charter services.

Columbia College of Chicago (Chicago, IL) 2004-2005 (Position while obtaining Masters)

Resident Assistant Supervisor

• Identified staff vacancies; hired, trained and retained qualified, motivated, and ethically sound students to support the colleges’ mission of a safe and appropriate environment for learning and life experiences to develop.

• Planned, developed and conducted training for all Resident Assistants. Provided experience and knowledge to equip them for scenarios they may encounter with their peers. Communicated policies, benefits, expectations, and job duties to Resident Assistants.

United States Air Force (USAF) (Hanscom AFB, MA) 05/99 – 02/03

Manager, Reenlistments and Extensions

• Developed and implemented a “one-stop” service that utilized information sharing and team cooperation to significantly increase work productively across the unit. The “one stop” service allows for personnel to better coordinate work and planning efforts.

• Resolved over 240 personnel and payroll system issues and developed a process to prevent further major issues from reoccurring.

• Created continuity-training manuals for off-site Reenlistment/Extension office. Influenced and coordinated with team members and leadership to rollout manuals ultimately resulting in a 50% reduction in process time.

Technician, Employments

• Counseled and advised personnel on retraining program, assessed personnel’s strengths and weaknesses. Interviewed and placed 5 personnel in suitable careers that aligned with their career goals and the overall needs of the unit.

• System owner of all HRIS issues. Identified, researched, and corrected numerous errors in HRIS, ultimately improving the integrity of records. Created, rolled out, and trained personnel on new process to ensure HRIS issues are minimized and resolved in a timely fashion.

• Conducted thorough process analysis to identify orientation process gaps and opportunities. As a result, implemented seamless procedures for new base orientation resulting in a standardized “one-stop” event. Trained personnel on the new process and is continually used by unit.

Clerk, Performance Reports

• Examined and processed performance reports for over 3000+ Air Force personnel. Provided counsel and advice to personnel regarding performance evaluation’s process and accurate completion.

• Identified process gaps within senior leadership performance evaluation process. Revamped senior leadership review reports by cutting 100 step process into 12 steps. Trained current personnel on the lean process.

• Counseled personnel regarding referral evaluations on further action and responsibilities. Advised personnel on proper documentation defending their case to senior leadership counsel. Ultimately resulting in a correction of the personnel’s performance report and a chance for senior promotion.

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