Administrative Assistant Customer Service

Arleen Murphy

*** *. ********** **.

Tempe, AZ **282

Phone: 480-***-****

E-Mail: spn74b@r.postjobfree.com

Professional Overview

Committed and motivated Receptionist/Administrative Assistant with exceptional customer-relations and

decision-making skills. Strong work ethic, professional demeanor and great initiative.

Summary of Skills

9+ years experience in a fast-paced, deadline-driven environment

Broad-ranging industry experience includes: retail, banking, education

Self-starter with professional manner

Excellent communication skills

Highly organized with superior attention to detail

Great Plains, Excel,

Filing and data archiving

Work Experience

Marsoner, Inc.

Tempe, AZ

Receptionist/Administrative Assistant

Manages incoming and outgoing calls for busy Retail Corporate office with 16 locations in Arizona and

Colorado. Screening calls for all departments.

Improved communication efficiency as primary liaison between departments, clients and vendors. Customer

service for web and retail customers.

Systematically increased office organization by developing more efficient filing/documenting system and

customer database protocols.

Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary

customer service delivery and team-player attitude. Assisted with processing accounts payable duties

including processing invoices from over 100 vendors and 16 store locations. Maintained front office

and all supplies for the main office.

Keywords

Order office supplies, type 40 WPM, client relations, front desk, executive assistance, Microsoft

Office, data entry.

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