Customer Service Data Entry

Shawn A. Allen

*** **** **** ****** ***. *R

Brooklyn, NY 11236

Phone: 1-646-***-**** Email: ******@*****.***

Objective

To obtain an entry level position within your organization that will foster my individual growth and development by utilizing my education and enhancing my work experience.

Experience

Paralegal File Clerk, Moses, Preston & Ziegelman LLP 2010-Present

• Organize, maintain and file various documents into assigned folder

• Drafting various court documents (motions, subpoena's etc.)

• Court appearances with attorneys upon request

• Maintain the daily calendar of the partners in the firm

• Assist with light IT duties

• Meeting and interacting with various clients

• Preparing conference room for various occasions (depositions, opposing counsel meetings etc.)

• Prepare client bills and billing information via Quickbooks

Lead Office Service Associate, Marsh USA INC. 2009-2010

• Maintained conference rooms and pantries

• Administrative Support (filing, copying, ordering departmental supplies, etc.)

• Help Desk Support (troubleshooting hardware and software issues, etc.)

• Administrative duties (generated documents (expense reports), data entry etc.)

• Mapped various clients to specific multi functional devices throughout firm

Associate Mail Clerk, Sherman & Sterling LLP 2007-2009

• Processed all outgoing and incoming mail packages

• Provided customer service

• Performed duties as mail distributor

• Data entry and billing

Assistant Manager, Payless Shoe Source 2006-2007

• Created and maintained associates time schedules

• Trained and supervised all employees

• Managed fellow employee’s break distribution and customer service

• Completed orders for inventory

Junior Accountant Intern, Asen, Olonof & Serebro LLP 2005-2006

• Recorded daily accounts payable and receivable transactions into ledgers

• Performed general book keeping duties

• Prepared various financial statements

Shift Supervisor, Starbucks Coffee Company 2004-2006

• Produced and delegated employee shift schedules

• Managed the daily store operations (bank deposits, break distribution etc.)

• Trained and supervised employees

• Update inventory log

Education

Paralegal Studies BA, John Jay College 2009-Present

Accounting and Business Administration AS, LaGuardia Community College 2005

Diploma, Samuel J. Tilden High School 2002

Skills

QuickBooks, Peachtree, Lotus notes, Microsoft Office and Mac OXS and Photo Shop

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