Customer Service Construction
Resume:
Dennis J Becker
Schaumburg, Illinois 60193
*********-********@*****.***
SUMMARY
Loyal 28 year skilled professional in the construction trades and remodeling, residential, commercial, custom kitchen and bathroom remodeling, basement build outs, building maintenance, and build outs of tenant spaces, new construction, interior and exterior. Experienced as a union and non union contractor.
EPA Certified in the new Lead Safety for Renovation, Repair and Painting rule
PROFESSIONAL EXPERIENCE
THE HOME DEPOT, Bensenville, IL 2007 to 2012
Home Services Bath Remodeling
SCHAFER BROTHERS, Re-Bath of Lake County, Crystal Lake, IL
Home Services Bath Remodeling
KITCHEN WORKS, Aurora, IL
Home Services Kitchen and Bath Remodeling
Custom Kitchen & Bath Installer
Performed demolition, repairs of framing, joist and sub floors. Installations of custom walls, floors, tubs, and showers. Installed new valves, supply lines, drains and bath fixtures. Installed acrylic bath systems, marble and granite wall panels and tile. Installed custom vanities, tops, medicine cabinets, mirrors, fans, lights and shower doors heated floors and handicap accessories.
• Trained in new techniques and materials for floors, walls, and urethane grout.
• Outstanding customer service for displeased customers with concerns and issues with their bathroom project. Corrected complaints and issues to achieve a pleased customer.
• Received two Homer Awards for Exceptional Workmanship and Customer Service.
• Achieved 100% customer satisfaction for two years consistently.
BECKER’S PAINTING, Wauconda, IL Painting, Drywall and Finishing 1983 to 2007
Foreman/Supervisor/Estimator
Direct supervision of employees and job sites. Estimated light construction from job site surveys or blueprint takeoffs. Direct customer contact for estimates, planning and service issues. Ordered materials and equipment for each project. Implemented safety programs to meet OSHA regulations and maintained an MSDS compliance library.
• Painting all aspects from preparation to application of all types of coatings.
• Staining and finishing of wood and trim, application of wall covering and commercial yard goods.
• Handled fire and flood, demolition and restoration.
• Installation of protective wall panels (Korogard and FRP) chair rails, handrails, corner guards, and wall talker dry erase boards.
• Performed steel stud layout, erecting, framing, also drywall, taping, patching and finishing.
• Performed carpentry on commercial and residential locations including doors, windows, and trim.
• Complete basement remodels, framing, drywall, trim, drop ceilings, and finishing.
• Installed glue down vinyl tile, vinyl base, and laminate flooring.
• Installed ceramic, porcelain, granite, and natural stone tiles, grouting and sealing.
• Installed cabinets, counter tops, sinks and appliances.
• Ability to perform plumbing, electrical, roofing and siding.
Currently: Own a work van with an extensive supply of tools and equipment.
PROFESSIONAL DEVELOPMENT
Former State of Illinois Lead Abatement Professional 1996
Trained on the proper use of aerial lifts, scaffolding and fall protection equipment
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