Community Social Services
Resume:
Tiffany Duncan
Riverdale, Ga *****
******@*******.***
OBJECTIVE: Acquire a position in the area of Social or Community Services or related field.
SUMMARY: Two years of experience with intakes/assessments, coordinating and volunteer
Services
Worked with community leaders and compiled community resources for clients
Call Center experience
Counselor/ Summer Youth Work Program with the City of Atlanta.
Three years of Customer Service, Reception, Sales/Marketing experience.
Proficient with MS Office, Windows XP, Data Entry, PowerPoint, and the
internet
Intern/Community Bridges (JUMPSTART) Youth Program, Silver Spring, MD
Implementing programs and events
EDUCATION: Bachelor of Arts in Psychology May 2011
Georgia State University, Atlanta, Georgia
EXPERIENCE: Youth Development Program Intern, (JUMPSTART) Jan 2012-May 2012
Community Bridges Inc. Silver Spring, MD
Implemented fundraisers, family and youth activities, volunteers
viability, such as training hours, meeting frequency and relationship duration
Work with youth to increase understanding of effective practices
Identified the achievements and milestones of the youth through mentoring
endeavors
Administrative Duties included proficiency with Microsoft programs,
copying/printing, answering incoming phone calls
Assisted organization with data system to compile information for specific
projects
Performed other duties as needed
Fundraiser, Non Profit, June 2011-August 2011
Fundraising Initiatives Inc. Silver Spring, MD
Worked on the Child Fund Campaign; Fundraising on behalf of the organization
Assisted Team Leader with various projects
Data Entry of donors via donor sign-up sheets
Residential and Commercial fundraising
Sales Associate-Seasonal Position, Sept-Dec 2011
Designer Shoe Warehouse (DSW), Bethesda, MD
Assisted the manager with various projects
Assisted the customer; provided the latest information of product knowledge
Enhanced the qualities of the Stores’ Promotional Program (Rewards, gift
cards, sales) in a creative manner
Inventory
Sales/Marketing Event Coordinator, May 2009- May 2010
Prolific Promotions, Savannah, Georgia
Participated in annual trainings of the Prolific Sales Teams, including
development of the final scheduling report
Provided a solid Sales/Marketing campaign and setup strategies of the company
products to our customers in a creative manner
Received Employee of the Week acknowledgement for highest sales
Customer Service Representative May 2010- July 2010
American Kidney Foundation, Atlanta, Georgia
Assisted customers with scheduling and donations of items
Answered incoming calls and supported the client’s need
Responsible for client call sheets and intakes. Data Entry/client information
ACTIVITIES: Hands on Atlanta- Assisted with the meal preparation and clean-up of different
communities- Georgia Power Project
Civic Engagement- Clean up Community Project-Georgia State University
South Fulton Senior Services, Fairburn, GA, Assisted Center Manager with
Center activities such as, Clerical, CSR, Social activities and Meal preparation,
other duties as needed
Softer Touch Psychology Society- Community Outreach, Mentoring and
Youth Development- Georgia State University
TRAINING/RECOGNITION: DC Children and Youth Investment Trust Corporation
DC Best Advancing Youth Development: 30 hour Training Course
Received the Certificate of Participation-Applied different methods of youth development techniques
Fundraising Initiatives Annual Training
-Learning the many levels of the Organization in allotting contributions of the community
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