Karla K. Reid
Buford, GA *****
*******@*****.***
Qualifications:
** ***** ************** - ****** *******/Assistant Supervisor Able to organize and prioritize responsibilities in order to achieve objectives. Possess the ability to communicate effectively with all levels of personnel and the public.
Work History
2010 - Present Industrial Design Corporation, Decatur, GA
Office Duties, scheduling appts for clients, email check daily,
bank deposits, timesheets, payrolls, accounts payable/receivables.
2008-2010 - Canon Business Solutions, Burlington, NJ
Dispatcher/Call Taker/Customer Service
Handled incoming calls in a pleasant manner with customers that had various service issues for Canon machines. Estimated time of arrival for technicians, Inputting technician calls. Team player
2007-2008 Dunkin Donuts MADCP, Westampton, NJ
Administrative/Accounts Receivables, Accounts Payable, Customer Service, Excel Spreadsheets, PowerPoint, Email communication, Taking daily equipment orders. AS400, IDS Power view, (Dunkin Donuts MADCP)
2002-2006 Assistant Supervisor/Telephone Operator-McGuire Air Force Base, NJ
Supervised and trained visually impaired employees along with new employees to work on the operating system of the military base. Answered incoming/outgoing calls, conference calls for all ranks and branches of the military service. Connected servicemen and woman (which were over in Iraq and other parts of the country) with their loved ones through a program that was called the "The Hearts Apart". Kept a daily log of activities, made changes and updated the base phone directory. Did quarterly employee evaluations.
Additional
Information: Microsoft Office, Word, Excel, PowerPoint, Lotus Notes,
Quickens, Intuit, Oracle, Web Surfing, Navigate well on all search engines, Very quick learner, team player
References Upon Request