Customer Service High School

Ashley Dyson Brown

**** ***** *** ****** ************, PA 19133 Home: 267-***-**** E-Mail: ********@*****.***

PROFILE:

To secure an entry to intermediate position in the work field, that will allow further advancement while being an enhancement to your establishment, delivering Quality Custom Service and Performance. Hardworking, and reliable individual who works well individually or as a member of a team.

OFFICE SKILLS

Filing/Answering Phones Power Point

Typing Internet Explorer

Internet Research Customer Service

WORK EXPERIENCE

Sales/ Marketing Representative

CustomSentiments Philadelphia, PA 04/2006 to Present

•Promoted CustomSentiments via phone, fax, or public notification.

•Took orders and process them for next day delivery, and kept track of payments.

•Assisted customers in finding what they were looking for and tried to interest them in buying the merchandise.

•Described products’ features demonstrated their use, or showed various models and colors.

•Set up advertising signs and displayed merchandise on counters, racks, tables, or shelves to promote sales.

•Stamped, attached, marked, tagged or changed prices on merchandise in accordance with price list.

•Kept inventory of stock, and arranged for mailing and delivery of purchases.

•Answered customers’ and helped resolve problems or complaints.

Associate

Impact Services Philadelphia, PA 03/2011 to 05/2011

Helped make and prepare products.

Stocked products and sold products.

Associate Volunteer

CHAD Charter High School for Architecture and Design Philadelphia, PA 2007 to 2010

•Participated in the Mural Arts program by painting walls in designated places around the city of Philadelphia .

•Assisted in cleaning parks and planting trees to beautify surrounding areas in communities.

•Mentored children and youth in developing life skills and good behavior.

•Sorted, classified and stored items for recycling and “go green” program and activities.

Marketing / Promotions Representative

TLC/Teen Leadership Corporation Philadelphia, PA 09/2007 to 06/2008

•Designed marketing proposals for products produced by our leadership program.

•Visited schools to teach leadership skills to younger age groups.

•Developed various leadership programs to allow expansion of program.

EDUCATION

Northeast EARN Center

Continuing Education Philadelphia, PA 2011

CHAD Charter High School for

Architecture and Design Philadelphia, PA 2010

General Academic Studies

CLUB ASSOCIATION:

Eco Club, Senior Committee, Poetry Club, and Step Team (Formed by Ashley Dyson Brown)

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