Manager Customer Service

Cel. 787-***-****

*********@*****.***

Jhalmar Lleras Molina

Summary of Qualifications

• Demonstrated achiever with exceptional knowledge in Supply Chain and Operations using a unique combination of education and experience. Over sixteen years at the manufacturing

industry. (Electronics, Medical Devices, Foods & Aerospace – Regulatory Industries. FDA, FAA, ISO 9000)

• Hands on knowledge in Customer Service, Strong Negotiation skills, Purchasing, Manufacturing & Operations, Sourcing, Cost Improvements Projects, Planning, Inventory Management, Logistics and Supervising. $5.9M net savings in implemented thru contract negotiation and kanban implementation for raw materials in over four years.

• Computer literate, including knowledge of multiple networking environments and business software packages like SAP, AS4000, Mapics, JDE (ERP-MRP), Internet and MS Office (Excel, Word, Power Point, Project, Visio, Publisher)

• Strong strategic leadership, dedicated and responsible, people oriented with the ability to manage people towards organizational goals. Self driven and highly motivated.

• Skilled at learning new concepts quickly, managing multiple priorities under tight schedules and meets requirements on time, communicating ideas clearly and effectively. Ability to perform math and statistical calculations read and record detailed measurements, counts, distances and times.

• Oral and written fluency in English and Spanish. Natural strategic thinker and decision maker.

Education & Trainings

Master Degree in Materials Management

Universidad del Turabo de PR

Bachelor Degree in Industrial Management – Cum Laude

Universidad Interamericana de PR

Associate Degree in Digital & Electronics Technician

Technology Institute of Puerto Rico

Advanced Project Management Foundations

PCI Global, Inc – UTC Leadership Center

Leadership Development I, II & III

Charter Oak Consulting Group– UTC Leadership Center

Manufacturing Executions & Career Developer

The Flippen Group

HACCP Certified

Career History &

Accomplishments Bumble Bee Foods / Logistics Manager 2009 - Present

• Leads purchasing team to accomplish production, operations support, and quality objectives, Establishes and implements tactical and operational strategy to achieve division objectives and approve purchasing orders of the equipment necessary for manufacturing operations.

Analyze, audit, manage and implement the daily Production Schedule coming from the Corporation and ensure shipments goals. Establishes efficiency goals, objectives, and performance standards for purchasing, planning, packaging, warehousing & shipping departments based on overall company objectives.

• In charge of all packaging processes, distributing, warehousing of raw materials (fish & packaging materials), receiving process and preventive maintenance program.

• Evaluate daily department’s performance establishing priorities and providing actions consistent with Operating Procedures and objectives. Establish and maintain inventory levels to ensure continued production throughput while maximizing inventory turns and Safeguard the business unit’s investment in inventory and protect against inventory obsolescence.

• Provide supervision, guidance and couching to all the people within my areas of responsibilities (5 supervisors, 2 exempts and 56 indirect). Supervises manufacturing supervisors with respect to production, volume, cost, quality and achievement of production plans.

• Lead, being a role model and implementing the Lean Manufacturing Methodology and Six Sigma System.

• Compose, audit and distribute on weekly and monthly reports about highlights and process performance metrics.

• Prepare a development plan, and carry out a Performance Feedback System that was applied to all direct reports.

• As part of the administrative process, I was keeping track and control of the department’s budget and resources and ensure that quality and employee performance standards are being met.

• I created, implemented, and monitor department processes metrics in accordance with the performance measurements guidelines.

Hamilton Sundstrand PR. / Senior Planner; Materials Supervisor & Program Manager 2004 - 2009

• Provide focus and direction to an over 55 material’s department associates at different disciplines such as: warehousing, receiving, shipping, MRP and Shop floor planners, purchasing, and materials coordinators.

• Develop a communication system between branch plants in order to fulfill customer’s satisfaction working hand by hand with plant managers, program officers, purchasing directors, planning departments and customer representatives.

• Worked directly with Materials Manager and Plant Manager providing organizational accounts solutions in vanguard mechanical and electronics industries.

• Reach and maintain over 95+ OTD, keep low profile customer’s delinquent orders for over eleven consecutives months.

• Played key role in preparing and executing a successful operations/materials strategies and team work efforts.

• Develop and established the “Recognition Friday” concept and group motivational specifics.

• Drove continues improvement projects into materials department developing the strategies and controlling the achievement agenda.

• Create the Material’s Department Training Matrix for all exempts and hourly associates.

• Ensures inventory levels are optimized to maintain a high level of fill rate with minimal inventories. In charge of government property inventory management.

Stryker Corporation

Tactical Buyer & Sr. Planner Buyer 2000 - 2004

• In charge of day to day purchasing operations, raw materials expediting, annually contract negotiations vendor management practices and suppliers audits.

• $5.9M net savings in implemented cost reduction projects for purchase parts in over four years.

• Machine center development group – Vertical integration strategies implementations and locates and initiates qualification of new vendors.

• Reviews bids, contracts, and purchase orders to ensure proper negotiations.

• Kanban implementation reducing a 12% of inventory turns in a 12 month period using lean strategies.

• Negotiates with vendors regarding purchase requirements, prices, trade and cash discounts, deliveries, current product development, and submission of bids and request for quotations for purchases.

• Plans and organizes the buying of supplies, materials, equipment, services and assists with the development and monitoring activities associated with supplier scorecard initiatives.

• Responsible for setting up all vendor returns when applicable and assists management with metric and budget activities.

Electronic Manufacturing Services / MRO Buyer & Purchasing Specialist and Production & Inventory Control 1994 - 2000

• Develop a replenishable kanban system for MRO supplies.

• Yearly negotiation for office and operations supplies.

• Develop an online production movement system that shows work in process units against production plan.

• Responsible for master scheduler and production planning at manufacturing operations.

List of relevant Coursework, Licensures, Certifications and Degrees

• Actual master degree in materials management

• ITO University – ACE certified

• UTC Developing Center – Leadership Academy

• COLORS & Flippen Leadership certification

• UTC Supervisor Academy certification

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