Executive Assistant / Office Manager
Resume:
Tannis Demers
Chicago, IL 60618
*********@*****.***
________________________________________
WORK HISTORY
Executive Assistant, Mobium Mortgage Group, LLC- IL 11/2008 – present
• Primary point of contact for the President of a $300 million per annum Mortgage firm
• Support President to enable her to effectively manager her company
• Prepare correspondence and confidential matters with all facets of the business
• Increase President’s proficiency:
o Maintain schedule and manage calendar
o Create and maintain all travel itineraries
o Perform other general administrative duties and projects as assigned
o Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software
Executive Assistant, P3 New Media Group, LLC- IL 5/2008- 9/2008
Four Month on-site Contract
• Executive Assistant to President/Founder of a start-up media company
• Maintained president’s daily schedule, follow-up calls and emails, set appointments, maintained database
• Managed office operations including oversight of billing, payroll, and accounts receivable and payable
• Maintained company personnel files, implemented healthcare plans
Virtual/Personal Assistant- IL 10/2007 – 5/2008
• Assisted Real Estate professionals in daily tasks
• Created and maintained direct mail and email marketing campaigns, listing and buyer presentations
• Created custom property brochures, templates, and internet based marketing materials
• Database and Website maintenance
• Proficient in Microsoft Publisher, Word, Excel, Power Point, Outlook, and other computer based applications
Assistant/Agent Services, RE/MAX Unlimited Northwest- IL 10/2006 – 10/2007
• Assisted over 150 real estate agents in five offices
• Maintained company website
• Created customized marketing and advertising materials
• Created and maintained direct and email marketing database
• Assisted owner in creating and implementing recruiting materials
• Proficient in Microsoft Word, Microsoft Publisher, Excel, Outlook, RE/MAX, MLS/MAP (MREDllc), REALTOR.com and Internet
Real Living 3/2001 – 10/2007
Assistant/Agent Services – IL
o Personal assistant to listings/sales into MLS for seven real estate agents
o Assisted the office manager in creating and distributing marketing materials, recruiting materials, direct mail and email marketing
o Maintained databases and personal websites
o Responsible for ordering virtual tours, photos, agent photos, event planning, scheduling and marketing open houses and brokers open houses
o Proficient in Windows XP, Microsoft Word, Microsoft Publisher, Excel, Outlook, Real Living, MLS, REALTOR.com and Internet
Title Representative - OH
o Serviced an office of over 50 real estate agents
o Searched property chains of title, taxes, boundaries and owners for a clean and clear transfer of title
o Built customized listing and buyer presentations
o Organized, scheduled and performed closings
Real Estate Sales Agent - OH
o Accredited Realtor specializing in First Time Home Buyers
o Assisted buyers and sellers in the purchasing and selling processes
o Designed brochures using Microsoft Office and digital media
o Created buyer incentive and referral programs through direct mail and Internet marketing
Personal Assistant - OH
o Scheduled appointments with buyers, sellers and agents
o Created all marketing materials, maintained databases, personal websites, ordered virtual tours, property photos, scheduled and marketed open houses and broker’s open houses
Repair / Resolution Coordinator, XO Communications- OH 10/1999 – 11/2001
• Escalated and resolved customer issues utilizing internal and external resources
• Responsible for coordinating trouble resolution between customers and vendors - requiring customer communication skills as well as resource availability to solve problems in a minimum amount of time
COMPUTER SKILLS
• Windows XP and Vista
• MAC
• Microsoft Word, Outlook, Excel, Publisher, Power Point
• QuickBooks
• QuickBooks Pro 2008
• MREDllc
• REALTOR.com
• ADP
• Salesforce
EDUCATION
Axia College of University of Phoenix Current
Hondros College 2002
Riggs Le Mar Beauty College 1993
REFERENCES
Mary Nack
REALTOR, Baird & Warner
4040 Lincoln Ave.
Chicago, IL 60618
*****@*****.***
Michelle Bobart
President, Mobium Mortgage Group
319 W Ontario St.
Chicago, IL 60654
*******@***********.***
Peter Braun
President, P3 New Media Group
319 W Ontario St.
Chicago, IL 60654
*****@**********.***
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