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Customer Service Sales

Location:
Humble, TX, 77346
Salary:
50-60k
Posted:
August 31, 2015

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Resume:

Debra Burgower

***** ******* *****

Humble, Texas 77346

281-***-****(office)

281-***-**** (cell)

************@*********.***

SUMMARY OF QUALIFICATIONS

Experienced Recruiter with 18 years experience in the strategic, creative, communicative, and administrative necessities of recruitment and employee disciplines including:

Recruitment of exempt/non-exempt employees, all levels, for corporations, small businesses, and medical entities including interviewing/screening/background verifications with proven skills in discerning candidate strengths, skills, weaknesses

Management experience with strong past experience as director of small companies and/or corporate and academic departments

Excellent communication/negotiation/mediation skills at all levels

Computer skills: Microsoft Office; Word; Outlook; light Excel; Fleetware (Recruiter’s software) advanced internet searches; Typing (100+ wpm); medical transcription

EXPERIENCE

ASAP Staffing March 2001 - Present

Senior Recruiter

• Sourcing, screening, interviewing, etc.

• Organizational and strategic planning

• Employee orientation

• Career development

• Job description design

• Program marketing

• Negotiations/mediations

• Strong focus on customer service/satisfaction

Specializing in national placement of professionals in senior level positions including, but not limited to, Manufacturing arena; Engineering (Chemical, Industrial, Mechanical, Electrical); Sales & Marketing; Financial Executives; Human Resources, etc

Infosys Development Group, Houston, Texas May 2000 – February 2001

• Sourcing, screening, interviewing, etc.

• Organizational and strategic planning

• Employee orientation

• Career development

• Job description design

• Program marketing

• Strong focus on customer service/satisfaction

Senior IT Recruiter -(Oracle DBAs, Network Administrators, SQL DBAs, Lotus Notes Administrators, Java/VB/ASP/Cold Fusion Programmers/ Developers, Enterprise Architects, Web Developers, Project Managers, CCIEs/CCNPs, etc.)

Piper-Morgan AEI, Houston, Texas February 2000 – May 2000

Senior IT Recruiter

(Oracle DBAs, Network Administrators, SQL DBAs, Lotus Notes Administrators, Java/VB/ASP Programmers/ Developers, Architects, Web Developers, Project Managers, etc.)

Accent Companies, Houston, Texas

Branch Manager May 1998 – February 2000

• Accepted challenge to start-up a new branch (manufacturing arena to include accounting, clerical, IT, management, and medical professionals).

• Established new clients as well as permeated departments of existing client facilities.

• Oversaw recruitment in permanent and temporary placement divisions.

• Assisted in managing and developing sales force and monitoring effectiveness of sales strategy.

• Oversaw operation functions including meeting budgetary conditions and sales quotas, etc.

Onsite Recruiter (Consumer Credit Associates) October 1997 – May 1998

• On-site recruiter-serviced multiple department’s high volume staffing needs for clerical, managerial, and IT professionals

• Partnered with all levels of management to identify the best candidates with the highest level of talent for specified departments.

• Performed background investigations, reference checks, and counseled applicants on interviewing techniques.

• Interacted with senior managers in scheduling interviews, extending offers for employment, job description design.

• Placed 90+ permanent employees (including temp-to-hire positions which “rolled over” to permanent placements).

Dean’s Professional Services, Inc., Houston, TX August 1996-October 1997

Medical Staffing Consultant/Supervisor

• Supervised 4 recruiters for permanent and temporary employees

• Recruited applicants and serviced the staffing needs of client accounts including all levels of exempt/non-exempt candidates ranging from clerical to accounting, administrative, management, and all types of medical disciplines with heavy emphasis on RNs, LVNs, MAs (front and back office).

• Performed all aspects of screening, testing, background investigations, licensure verification, and new hire orientations.

• Continually exhibited top production in terms of successful candidates placed, and continually received increasing numbers of job requisitions from satisfied clients.

Medifax-Secrephone, Inc., Houston, Texas August 1992-June 1996

Director/Assistant Director/Supervisor of Quality/Account Coordinator

• Managed the Houston branch of this medical transcription company with responsibility for recruitment and assignment of transcriptionists and other personnel to client accounts.

• Maintained gross profit margins; substantially improved failing client relationships, and “saved” accounts; established a formal employee compensation program; directed, as well as improved, training programs and testing procedures; handled branch-wide office supply purchasing.

• Continually promoted based on job performance



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