DAVID GOEBEL **********@*******.***
**** ******* **, **** *** • Denver, Colorado 80218 Cell 303-***-**** • Home 303-***-****
PROFILE
• Persistent in regards to getting help/support
• Understand the importance of the applications I support and the need to get these issues resolved in a timely manner.
• Built good relations with vendors, as this is crucial with developing a robust application support structure for our end users.
• Ability to efficiently troubleshoot
• Detailed and accurate
• Will test and re-test to ensure I’m providing accurate information.
• Effective/proficient instructor
• Trained EDM co-analyst and onboarded her into the hospital and deparment. Received praise from manager on getting co-analyst trained well and in a timely manner.
• Documentation and training for oncall support team.
• Gave presentations on EDM to outside departments in the hospital.
• Involved in many site visits (Denver Health was the host of several EDM site visits).
• During implantation of several projects/upgrades, designed documentation and testing plans to assist end users with their use/workflow of the system.
• Helpful and pleasant
EDUCATION
Dual Masters – M.S., Finance and M.A., Economics
UNIVERSITY OF COLORADO @ DENVER, Denver, CO
B.S., Biology
UNIVERSITY OF NEBRASKA @ OMAHA, Omaha, NE
PROFESSIONAL EXPERIENCE
Applications Analyst, Denver Health & Hospital Authority
Denver, CO 2006 - Present
Main support contact for eHIM and EDM.
Main support contact for third-party high speed scanning software (Verity). This is a heavily used high-speed scanning application in the HIM department that interfaces with EDM.
Decreased turnaround time on getting documents into EDM by collaborating with the other analysts for other applications and getting their documents interfaced vs having them printed/scanned.
Responsible for QA process to ensure what was sent to EDM electronically was received by EDM.
Successfully implemented several EDM projects
Accounts Payable,
HR,
PFT,
Bond Accounting,
Superbills,
Death Certificates,
Operating Room business documents,
Registration form templates and photo-taking,
Tumor Conference folder/documents,
Electronic Birth Certificate,
Scanning of employee pysch records using new security function,
MedAssets
Team award for the Electronic Birth Certificate project.
Remote into EDM and Verity servers on a daily basis to remove old, no-longer-needed files.
Responsible for monthly install of MS updates/patches to all of the EDM servers, Verity servers, and Verity unattended workstations (“servers” for our high speed scanning modules).
Worked with Server team to monitor and add (as needed) EDM file/image storage.
Main support analyst for the Release of Information (ROI) application used in HIM for tracking release and payment information for medical records released.
Played big role in helping our Security-EIM (Siemens Enterprise Identity Management application) team develop rules to automate the provisioning of EDM access to all of our EDM end users. .
Filled in during absence of application analyst for the Caremedic application (hospital billing claims scrubber application).
Filled in to run reports out of Siemens Critical Care application to ensure reports made it to our legal health record (EDM).
Involved with Soarian Clinicals documentation testing prior to implementation. Oncall support for Soarian Clinicals documentation application.
Data Integrity Specialist, Denver Health & Hospital Authority
Denver, CO 2005-2006
Participated in EAD INVISION Data Integrity/Clean-up project.
Ensured patient data was accurate and consistent across various applications.
Merged duplicate medical records.
Medical Records Lead, Denver Health & Hospital Authority
Denver, CO 2002-2005
Implemented medical record quality improvement project.
Resolved duplicate medical record number issues.
Supervised and trained evening shift personnel.