Quality Assurance Control

James E. Dunman

*** ******** *****

Winston-Salem, N.C. 27107

336-***-****-Home

336-***-****-Cell

**********@*********.***

Career Objective:

Seeking a quality control or production position that would provide advancement opportunities.

Core Competencies:

- Ability to create great customer relationships

- Excellent communication and organizational skills

- Supervision of quality control group

- Experience in ISO culture and participated as internal auditor

Work History:

Energizer Battery, Asheboro NC October 2009 – December 2010 (Contract position through Aerotek Inc.)

Energizer Battery December 2010 - Present

Raw Materials /Quality Assurance Technician

Write corrective actions for non-conforming raw materials in Energizer Global Supplier Quality software

Approve corrective action plans from vendors

Transfer of materials using SAP program (inventory movement, product returns)

Contact vendors when non-conforming material is found

Set up return of non-conforming material

Calibrate micrometers, off line testers and other testing devices

Daily interaction with production for raw materials issues

Participate in vendor and internal quality audits

Analytical lab: tested battery nails, made standards for testing nails and other mixes used in testing battery nails

Trained other employees on work procedures and Analytical testing

Write work procedures and instruction documents for the Analytical lab and Raw Materials

Special projects as needed

Acts as liaison with plant’s Quality Engineers for raw material support

Inspect non-conforming material

Value Ticking Inc., Welcome NC December 2001 to April 2008

Quality Control Manager

Matched color shades of mattress fabric and patterns to standards from cuts received from print mills

Traveled to finish mills to match color shades per standards while printing

Engaged in product selection and qualification

Signed off on internal specifications on both finished and unfinished products to ensure that customer ratification was met

Prepared nonconformance reports and decided disposition of products not meeting specification

Handled customer quality issues and return goods authorization program

Kept records of flammability of fabric, flame retardants, properties, MSDS and provided to customers upon request

Performed quality reviews with greige/finish mills as needed

Supervised operation of sample department including sampling customers, salespeople

Performed inspections on incoming and outgoing products

Issued credits to customers and made sure credits were received from mills when necessary

Tracked all movement of fabric in and out of the sample department

Assisted in the warehouse when needed: shipping and receiving products, writing freight bills and packing lists, completed customs documents

Shipped samples on a daily basis using UPS, FedEx, and DHL

Iomega Corporation, Whitsett NC December 1997 to November 2001

Material Quality Assurance Supervisor

Supervised three technicians in the Material Quality Assurance and Material Review

Board (MRB) departments

Ensures all work was performed as per the documented procedures

Oversaw the daily work schedule and the flow of materials in the Material Quality Assurance and Material Review Board areas

Designed, built and modified the quality testing areas

Oversaw all daily incoming inspections

Material Review Board Coordinator

Maintained current and accurate quantities of non-conforming parts in the MRB

Inventory

Developed and set up MRB department

Wrote procedures for the MRB process

Coordinated special rework/screen projects as required including: arranging for staffing, space, supplies, and managed temporary help performing work

Physically completed part disposition according to the Quality Engineer and maintain appropriate documents

Also performed: data entry, filing, running inventory reports, managing paperwork per MRB processes, contacting responsible parties involved with transactions and disposition and running debit memos

Material Quality Assurance Technician

Tested incoming components; troubling shooting and diagnosis of problems related to

The product

Duties included: completing first articles by reading, interpreting and measuring specs per engineers drawings, standard testing of power supplies, and basic testing procedures of any products that required inspection per documented procedures

Assisted in the setup of test equipment/software per requirements

Guilford Mills Incorporated, Greensboro NC July 1992 to December 1997

Quality Control Technician

Matched color shades of Cotton Lycra and warp knit fabrics using color standards and a spectrometer

Matched color shades from beam and jet dyed fabrics along with optical dyed fabrics

Measured weights of fabrics to ensure correct yield

Inspected fabric for defects from random swatches taken after the dry off process before being shipped to customers

Tentor Frame Operator

Inspected fabric for defects during the tentor frame process

Maintained overfeed to ensure correct weight in fabric

Weighed and mixed chemicals by documented procedures

Sewed in beams of fabric to complete heat set and dry off process

Exit End Operator of a Tentor Frame

Rolled fabric our of tentor frame onto a dye beam or a-frame per process

Inspected fabric for defects during processes of heat set and dry off

Communicated with the operator on proper heat, weight and defects in fabric

Omez Sew-in Operator

Sewed rolls directly for knitting together for heat set process before dyeing

Ensured rolls were sewed in on correct side and inspected for defects during scouring process at the Omez machine

Education:

Diploma in Computer Technology,

ECPI College of Technology

Greensboro, NC May 2001

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