Customer Service Representative
Resume:
ZYRIKA R BROWN-JATTA
APT *****
ENNIS, TX 75119
sk5ovw@r.postjobfree.com
Career Objectives: Seeking employment as a Customer Service Representative in a well-established business.
Summary:
• Graduated with Associates Degree in Early Childhood Education.
• Several Years of Customer Service Experience.
• Several Years of experience working AS400
Education:
Associates Degree in Early Childhood Education. May 2010
Navarro College, Corsicana, TX
• Cumulative GPA of 3.1 on a scale of 4.0
High School Diploma
Paris High School, Paris, TX
• Cumulative GPA of 3.3 on a scale of 4.0
Work History
Aug 10, 2009 Kohl’s - Corsicana, Texas
CSR
I have to assist customer with their credit cards.
May 05, 2007-Aug 01, 2009-TCIM Services
CSR
I had to manage a team of customer service representative and make sure that all of the company standards and guidelines were met, as well as coach, train, and make sure my team was up to standard with activation of credit card and also sale products to help protect the customer’s credit cards.
Occupational Experience: Customer Service Representatives (3 yr. 4mos.)
Computer Skills
Typing Speed: 54 Words per Minute
• Accounting Software (Peachtree, QuickBooks, etc.)
• Desktop Publishing Software (InDesign, etc.)
• Internet Browser (Internet Explorer, Firefox, etc.)
• Peripheral Devices (Scanners, Printers, etc.)
• Presentation Software (PowerPoint, Flash, etc.)
• Spreadsheet Software (Cal, Excel, etc.)
• Word Processing Software (Word, WordPerfect, etc.)
• AS400 Skills
Contact this candidate