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Customer Service Representative

Location:
06457
Posted:
December 27, 2011

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Resume:

BRUCE A. RICH

** **** **., **********, ** ***** 860-***-****, 860-***-****

*********@*****.***

OBJECTIVE: Customer Service Representative

HIGHLIGHTS OF QUALIFICATIONS

Expert knowledge and abilities in written communication.

A patient listener who focuses on speakers and understands many accents.

Organized and detail-oriented, understands procedures and logistics.

Skilled in time management, prioritizing tasks, and meeting deadlines.

REVELANT EXPERIENCE

Communication & People Skills

Consistently maintain a positive attitude and enjoy helping people.

Effective working with people of different backgrounds and temperaments.

Accurately record, remember, and communicate detailed information.

Exceptional command of the English Language with strong written skills.

Organization & Time Management

A problem solver who grasps complex situations making them manageable.

Produce quality work under extreme pressure and deadlines.

Ability to understand and follow complex instructions.

Experience managing and organizing personal time and workload.

Collaborates in teams to produce quality resolutions.

Education

Novell Netware Adminstration

Windows NT Administration

PC Troubleshooting and Repair

Three Rivers State Community Tech, Norwich, CT

Valley Regional High School, Deep River, CT

Employment History

Service Writer, Safe Home Security, Cromwell, CT 2010-2011

Customer Service, Home Depot (Part Time) 2008-2010

Delivery Rep, Amerigas, Killingworth, CT 2003-2009

Delivery Rep, Paraco Propane, Essex, CT 2003-2003

Delivery Rep, Valley Oil, Portland, CT 2001-2003

Computer Consultant, Superior Consultants, Cheshire, CT 1998-2001

References

James Daly, Haddam, CT 860-***-****

James Frazier, Middletown, CT 860-***-****

Joseph Octave, Rocky Hill, CT 860-***-****



Contact this candidate