Customer Service Loss Prevention

***** ******* ******

Desert Hot Springs, CA ***** Phone Home 760-***-****

Phone Cell 760-***-****

Fax 760-***-****

Shaylon Franklin Sr.

Objective To become a Loss Prevention Assoicate.

Education 1995-1999 Macarthur High School Irving , TX

• Graduated with 3.88 GPA

07/1999-10/1999 United States Marine Corps Boot Camp

• Graduated and meritoursly promoted to Private 1st Class

11/1999-03/2001 Traffic Management Specialist School Hampton, Va

• Graduated

2006-2008 College of Desert Palm Desert, Ca.

• Majored in Administration Of Criminal Justice

Work experience 1999-2003 United States marine Corps

• Promoted Lance Corpal in 2000 while stationed in Okinawa, Japan working as an inbound shipping clerk. Daily task including shipping, tracking, and receiving of military supplies and household goods.

• Transferred in 2001 to 29 Palms military Installation employed for the Traffic Management Office as Inbound clerk

• Reassigned in 2002 to the Non Temporary Storage Department in the Traffic Management Office

• Promoted to Corpal 2002-2003

2004-2005 Target Cathedral City, Ca.

• Toy/Stationary Department Lead responsible for overall productivity of the departments and resets of department merchandise

• Replenishment Lead accountable for the overall replenishment of entire store

2007-2010 K Mart Desert Hot Springs, Ca

• Loss Prevention Associate responsible for the deterring and detection of theft for K Mart.

06/2010-10/2010 Marine Corps Community Services Twentynine Palms, Ca 92278

• Store Detective Leader (Supervisor) assist manger by leading and directing subordinates, training new employees, resolving problems which may arise and ensuring the smooth flow of operations. Studies inventory loss and conducts inquiries as required in high shortage areas. Monitors internal and external security systems to ensure they are working properly

Volunteer experience Volunteered as a Youth Minister at new Vision Church in Desert Hot Springs, CA.

Volunteered as a Youth ages 10-12 boys/girls basketball coach at Palm Springs Boys/Girls Club in Palm Springs CA.

Awards received/Achievement

Promoted Lance Corpal 2000

Graduated from Advanced Traffic Management Coordinator Course Traffic 2000

Graduated Advanced Passenger Travel Specialist Course 2001

Management Specialist of the Quarter (4th qtr. 2001)

Traffic Management Specialist of the year 2001

Awarded Good Conduct Medal 2002

Graduated form Rockhurst University, Mastery of Customer Service Certificate Program 2002

Meriterious Mast from USMC 2002

Attained Deans List Honors (3.7 GPA) from College of the Desert 2006-2008

Co Loss Prevention associate of the month- September, October 2008

Loss Prevention Associate of the year 2008

Achieved most shoplifter detentions in 2009at store level (Kmart 4857) and at district (40931) level with 103 detentions for a total amount of $3,437.99 with an average dollar amount (per shoplifter) of $33.38

2010 Statistics • Kmart 2010 stats.- 40 shoplift detentions for $1,945.92 with an average of per detention.

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