Customer Service High School

Jamal D Moore

**** **** *** ******

Washington, NC 27889

United States

Tel (H): 252-***-****

Mobile: 252-***-****

Email: sjt0wc@r.postjobfree.com

Objective: Customer service is like second nature to me.

it allows me to work well in a business environment that deals with people , computers ,supervise employees , and use accounting and management skills.

Education:

Washington High School

High School Diploma 2011

Accomplishments: Most Dedicated Award, Highest Average Award. Washington Winner Award Three times

Continuing education at Pitt Community College

Front End Sales Assistant MGR

To manage the front end, run the customer service desk. Handling returns, lottery, money orders and Western Union. Manage Cashiers and baggers. Complete safe count daily, balance lottery and WU Count and reconcile tills and etc. Complete all tasks asked of me by supervisor.

Coordinator

To organize and coordinate program, make schedules plan assignments

Create and manage website. Manage all teacher volunteers, make snack menu. Complete all tasks asked of me by the administrator.

CUSTOMER SERVICE

• Handled retail customers for 15 months with speed and accuracy.

• Awarded Employee of the Quarter For outstanding service and excellent attendance.

• First male to be promoted to office!

• Awarded best customer service

• Sold most push items for the store.

• Handled customer complaints.

OFFICE TECHNOLOGY

• Demonstrated skills and competency in clerical procedures through work and training , including

Word processing, filing, record keeping, data entry, and all of Microsoft office programs.

• Handled variety of office duties

Accounting

• Use accounting software

• Counted safe and all tills

• Reconciled safe and all tills

• Assisted in payroll hours

• issued accounting reports to corporate office and banks

Skills Credentials Brick Mason-NCCER which is the National Center For Construction Education And Research. NCCER# 8022909.National Career Readiness Certificates Issued 1-11-2011 Bronze level Issued 6-11-2011 sliver level , People skills Customer Service Fast learner, Bookkeeper, Accounting ,Telephone answering.

Employment History

• 2009-2010 Front end sales assistant mgr. Food lion

• 2011-until Coordinator Harvest Time Enrichment Center

References available upon request!

Contact this candidate