Engineer Sales

Richa Arora

***** ******* **** **** • APT# *** • Little Rock, AR 72223 • United States

Cell 501-***-**** • **************@*****.***

Highlights Of Qualifications

MBA graduate with academic honors complementing 7 years of experience in information technology and project management with a focus on business analysis and enterprise planning.

Education & Certifications

• Master of Business Administration (MBA).

¬SAM M. WALTON College of Business, University of Arkansas Arkansas, USA

• ¬Bachelor of Technology (B.Tech).

¬GURU GOBIND SINGH Indraprastha University Delhi, INDIA

• ¬ERP Certification with SAP ERP Central Component 6.0

• Microsoft SQL Server 2008, Database Development certification

• Oracle PL/SQL Developer Certified Associate

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Professional Associations

Member of Beta Gamma Sigma, the international honor society for business graduates.

Technical Skills

ERP solution - SAP ECC6 (FI, MM, SD)

¬Database(s): Oracle 9i, Oracle 10g, Microsoft SQL Server 2008

¬IDE/Software: SQL Server Management Studio, Toad for Oracle, Toad for SQL Server, Microsoft Visual

¬Studio 2010, Oracle Forms 10g, CATIA V5, V4

¬SDLC Tools: IBM Rational ClearCase , Microsoft Visual SourceSafe, Microsoft Team Foundation Server, ASAP Solution Manager, ENOVIA

¬Process/Project Tool(s): MicrosoftR Project Professional 2010, Microsoft Visio 2010

¬Programmig Lanaguage(s) - PL/SQL, ABAP, C#, TSQL

¬Testing Tool(s): Microsoft Visual Studio 2010 - testing

Professional Experience

Protech Solutions, Inc. Little Rock, AR, USA October/2008 - present

http://protechsolutions.com/

¬¬Protech is a nationwide information technology services provider for development, maintenance and enhancement of automated systems.

¬Business / Project Analyst - Little Rock, AR, USA November/2009 - present

Client - State of Arkansas, Child Support Enforcement Information Systems

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¬Assisting State of Arkansas in all phases of Software Development Life Cycle (SDLC) to develop and deploy new software applications as well as maintaining production systems. Some of the recent implementation are; a Customer Service Website, an interface for custodial and non-custodial parents to access their case related data and make payments on-line; Employer website, an interface for employers to submit and manage employees' information and make periodic payments on employees' child support cases; financial calculator, an application to aid workers in calculating arrears on a case in order to generate affidavits for legal processing.

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• ¬Experienced in designing, building, and implementing enterprise level solutions; with ability to create, analyze, and evaluate system information system proposals and provide assistance in developing system/application architecture.

• Expert in executing business-technical liaison; reviewing functional and/or technical specification and application code for back-end processes to ensure alignment with business rules.

• Proficient in preparing business cases, project scope statements, cost estimation and project plan.

• Skilled in gathering and translating business requirements into detailed business specifications, and business specification into technical specification, preparing process flows and technical diagrams, writing test plans for system, integration and user acceptance testing, and managing change requests in SDLC.

• Experienced in coordinating and complying with third party business entities such as Bank of America and Information Network of Arkansas via web-services to design and implement secure payment processing, enable single sign on and login security with risk analysis.

• Skilled in organizing outreach programs; creating and presenting training to users on system structure and functionality and training team members on project standards.

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Developer/Engineer - Little Rock, AR, USA July/2009 - November/2009

Client - State of Maine, Child Support Enforcement Information Systems

• ¬Worked as Oracle certified professional and developed web applications using Oracle forms 10g and Oracle databases.

• Installed Oracle Forms 11g and Weblogic Suite 11g to design and build enterprise applications.

• Developed user interface using Oracle forms developer suite and Java classes.

• Designed table structure and developed relational database; Coded packages and triggers using PL/SQL to implement business rules.

• Researched and implemented the configuration of Webutil in Oracle forms to enhance the capabilities of Web based Oracle Forms application.

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Product Life Cycle Support Engineer - Little Rock, AR, USA March/2009 - July 2009

Client - Airbus North America

• ¬Worked for Airbus North America as a PLM/PDM Support Engineer for the development of Airbus A350 model.

• Acted as liaison between Germany Airbus office and North America Airbus office.

• Provided installation and configuration support for CAD/CAM products, and for Product Data Management/Product Life cycle Management (PDM/PLM) products to all suppliers of Airbus North America.

• Trained resources on ITIL Concepts and policies.

• Checked service level agreement compliance between Airbus and suppliers

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Developer/Engineer - Little Rock, AR, USA October/2008 - March/2009

Client - State of New Jersey, Child Support Enforcement Information Systems

• ¬Implemented advanced concepts in Oracle such as Materialized Views, Advanced Queue (AQ), Streams etc. to capture the changed/updated data.

• Coded java classes, pl/sql packages, procedures, functions, and triggers to implement business logic.

• Reduced the elapsed time for financial batches by tuning the code. Average elapsed time reduced by 80%.

• Developed tools to generate periodic reports using .NET Framework, C# programming language and Visual Studio 2005.

• Trained new employees on Child support enforcement terms, and different case types (IV A, IV D, IV E).

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MAHINDRA SATYAM (SATYAM COMPUTER SERVICES LTD) - Little Rock, AR, USA March/2008 - September/2008

http://www.mahindrasatyam.com/

¬Mahindra Satyam is leading global information, communications and technology (ICT) company.

Designer

¬Client - Dassault Falcon

• ¬Worked as software engineer for Dassault Falcon jet 7X series.

• Migrated MS SQL Server, Transact- SQL Procedures, Functions and Triggers to Oracle PL/SQL language.

• Designed business jet interiors, including galley, closets, seats, carpet design, crew rest area, magazine racks, and lavatories using CATIAV5.

• Designed system assemblies, including air, oxygen, and water systems, for the routing of Air (Cold air & Conditioned air),

• Created Floor plans and Placard layouts using CATIAV5.

• Carried out digital manufacturing and simulation using DELMIA.

• Coordinated with Planning, Purchase and Fabrication departments to prepare for the production of the assemblies.

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MAHINDRA SATYAM (SATYAM COMPUTER SERVICES LTD) - Hyderabad, AP, India August/2005 - Feb/2008

http://www.mahindrasatyam.com/

¬Designer

¬Client - Cessna Aircrafts

• ¬Worked on Oracle forms to develop customized GUI for clients.

• Developed reports for worker performance using Oracle forms and reports.

• Modeled 3D parts for Center fuselage, wings, and baggage compartment using Catia V5 and Catia V4.

• Applied catia V5 text/numerical annotations, and codes & symbols of electrical equipment in catia 2D drawings of Cessna single engine family: Skyhawk, Skyline, and Stationair.

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ERP SAP Experience

• Thorough understanding of Sales Order Process, Production Process and Procurement Process with inventory and accounting integration.

• Participated in ERP simulation Game in a simulated business environment using SAP ECC6. Competed with 9 teams and ranked first in evaluating business processes of Muesli cereal, including: forecasting, material requirement planning, purchasing, manufacturing and advertising and sales, using SAP ECC6.

• Hands on experience in configuration and implementation of Financial Accounting (FI), Material Management (MM) and Sales and Distribution (SD) modules using SAP ECC6 Implementation Guide (IMG).

• Implemented SAP for Frozen Foods company with a team of four members; Scope was to create SAP implementation with Financial accounting , Procurement and Sales and Distribution systems for the enterprise.

• Analyzed business case and gathered requirements to configure Organizational Data, Master Data, and Rules for Financial Accounting (FI), and Material Management (MM) and Sales and Distribution (SD) modules including accounting for spoilage, and implementing tolerances, payment terms and pricing conditions.

• Applied ASAP methodology using Solution Manager's Pre- Go-Live Implementation tools and Post Go-Live Support.

• Used Project Administration, ASAP Roadmap, SOLAR01 - Business Blueprint, and SOLAR02 - Configuration; components of solution manager.

• Good knowledge of ABAP and BW concepts.

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International Experience

The above listed professional experience spans across India, Germany and United States of America.

Additional Experience

Sree Hema Constructions Company and Co Feb 2008 - Present

Small scale industry manufacturing poles for Andhra Pradesh Electrical Board in AP, India

• ¬Advised on implementing Just-in time manufacturing, 5-S, and Kaizen practices to increase profitability.

• Advised on market strategies to increase market penetration.

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Publications And Presentations

Published Article: “E-Biz … The Latest Buzz.” Daily Excelsior [Jammu City, India] 25 Apr 2005: Page 6

References

¬Jeff Mullins

Associate Director - Master of Information Systems

¬Sam M. Walton College of Business, University of Arkansas

¬Phone: 479-***-****

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¬Arun Gangidi

¬Database Administrator

¬Protech Solutions, Inc.

¬501-***-****. ¬********.*****@****************.***

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