Jennifer Petersen

**** ***** ******

Thornton, CO *****

Hone: 303-***-****

E-mail: *****************@*******.***

JENNIFER B. PETERSEN

SKILLS SUMMARY Organized, detailed orientated, dependable, disciplined, productive, efficient, proactive, and calm logical-thinking manner. Excellent investigative, analysis, problem-solving, and decision-making skills. Filling. Answering phones and distributing mail. Minutes

FAST PACE ENVIRONMENT Accustomed to challenging fast-pace environment, where the need to be well organized in handling multiple tasks and hot priorities are the norm.

WILLINGNESS TO LEARN, GROW, and CHANGE Possesses maturity and willingness to learn, grow, and change with new company directives and objectives. My willingness to accept new responsibilities and tasks, have resulted in stepping up from entry level admin to supporting four executive level managers.

CUSTOMER FOCUS Able to handle disgruntled customers with a calm logical thinking manner, turning potentially explosive emotional situations into calmed resolved outcomes. Took customer problems one step further by performing root cause analysis, and implementing effective corrective actions to prevent recurrence.

DETAIL ORIENTATED 7+ years of administrative support experience

Excellent administrative skills (Word, Excel, PowerPoint, etc)

Proven ability to create proposals and presentations with limited direction

Experience booking international travel

Proven ability to work autonomously

Possess a high level of initiative and interest in their work

DECISION MAKING and ANALYSIS High degree of competency in PC applications – Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, Lotus Notes), Microsoft Outlook

Accuracy and attention to detail with ability to multi-task and handle stress in fast-paced environment.

Sound judgment, discretion, and the ability to work independently with minimal supervision.

Ability to work within a team environment with a positive attitude and strong interpersonal skills

TEAM SKILLS & COMMUNICATION Excellent communication and inter-personal skills, working side-by-side with diverse multi-culture, multi-national, multi-departmental teams. Work habits, arriving on time, ready for work everyday.

EDUCATION

Horizon High School -1997

Colorado Mountain College

Computer Skills: Microsoft Windows XT, Word, Excel, Lotus Notes, Access, PowerPoint, Microsoft Outlook,Minutes

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