Judith Phillips Resume

Judith Phillips

*** ********** **

Conway, SC **527

781-***-****

******@***.***

Objective: To secure a position as an Administrative Assistant

Summary of Qualifications

• Computer proficient in Microsoft Word, Excel, Outlook

• Ability to resolve customer issues in a timely and harmonious manner

• Certificate in Computer Literacy

Employment History

One Stop Business Centers Burlington, MA 06/2006 – 07/2009

Contracts and Billing Administrator

• Provided quality customer service to all internal and external customers.

• Obtained and enters meter readings, and establishes a contact person.

• Set-up cycle records for cost per copy contracts, copy overage, annual maintenance

And rental billing for new and current customers.

• Processed all maintenance and service related credits and applies credits to

Appropriate account and invoice(s).

• Billing of all equipment Sold

• Kept tracking sheet of customer usage

• Returned to stock all returned equipment

• Resolved all billing issues by making credit adjustments to all accounts after verifying

customer complaint of an error on their account

Century 21 Crowley Woburn, MA 03//2003- 06/2006

Realtor

• Marketed homes in the local community by utilizing a proven successful marketing plan.

• Provide virtual tours on web site of homes listed providing them with additional exposure.

• Created sales brochures for each listing to profitably market the home.

• Promoted sales of properties through advertisements, open houses, and participation in multiple listing services.

• Negotiated the best possible contract for clients.

• Worked with home inspectors and appraisers to determine any and all actions that need to be taken prior to closing.

• Ensured that all terms of the contract are met prior to closing.

National Leisure Group Woburn, MA 07/1996 - 03/2003

Data Base Management/Sales

• Researched competition pricing,

• Updated hotel description/pricing; Internet tour packages

• Documented customer calls and followed-up with vendors.

• Researched best airline flights and made reservations for customers

Education/Training/Certifications

2005 Middlesex Community College Bedford, MA Associates Degree Business

1991 Watterson College Pacific Vista, CA Paralegal Certificate

1984 Fisher Junior College Boston, MA Associates Degree Science

Activities

1st VP: Woburn Middlesex Lions Club

Member: State Youth Speech Committee

District Chair: Youth Speech Committee Chair

District Chair: 33N Sight and Hearing Committee

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