Shane D. Pontz
*** **** **** ****** 717-***-****
Leola, PA 17540 *****.*****@*****.***
OBJECTIVE
A challenging opportunity to utilize my skills to benefit a dynamic company, while expanding my knowledge base and continuing to grow.
PROFILE
● Motivated, personable business professional with diversified skills and expertise
● Creative problem solver, who can see the big picture while not losing sight of the details that deliver results
● Goal-driven achiever with strong organizational skills and exceptions verbal and written communication skills
● Capable individual, who can achieve goals and maintain deadlines
● Responsible, diligent, and thorough
EDUCATION
Millersville University, Millersville, PA December 2008
Bachelor of Science in Industrial Technology Option: Mechanical Technology
GPA: 3.37/4.0 Graduated Cum Laude
York Technical Institute, York, PA October 1995
Diploma in Heating, Refrigeration, and Air-conditioning Technology
GPA: 3.49/4.0
WORK EXPERIENCE
Lennox Industries 2010-Present
Field Technical Consultant Bensalem, PA
• Provide technical training to all Lennox dealers throughout the district
• Serve as technical support to Lennox customers and district sales personnel
• Resolve customer complaints
• Indentify technical problems to product managers or corporate staff
• Establish supportive partnerships with customers
Millersville University 2002-2009
Refrigeration/Maintenance Mechanic Millersville, PA
• Responsible for maintaining and repairing equipment in over 100 campus buildings
• Implement and supervise a preventative maintenance program
• Repair and perform preventive maintenance on all HVAC/Refrigeration units
• Supervise sub-contractors and employees
• Maintain effective inventory levels
Shane D. Pontz Page 2
*****.*****@*****.*** 717-***-****
Lancaster General Hospital 1998-2002
HVAC Mechanic Lancaster, PA
• Maintained and trained employees on the repairs of critical medical HVAC/R equipment.
• Monitored and operated computer HVAC control systems
• Performed repairs and preventive maintenance on all refrigeration equipment
• Dealt directly with outside vendors and sub-contractors
• Managed a yearly parts budget of $250,000
Willow Valley Lakes Manor 1997-1998
HVAC/Maintenance Mechanic Willow Street, PA
• Developed the addition of a HVAC repair department
• Repaired and maintained water-cooled refrigeration units
• Performed electrical installation and repairs of apartment units
• Served as troubleshooter on electrical controls
• Conducted plumbing repairs
Harrah’s Lake Tahoe Hotel & Casino 1995-1997
Facilities Maintenance Stateline, NV
• Repaired refrigeration walk-in, and reach-in units
• Performed preventive maintenance on all HVAC/Refrigeration units
• Repaired and maintained ice machines
• Served as troubleshooter on electrical controls
• Handled boiler operations
CERTIFICATION
• Universal Refrigeration License
• NATE Heat Pump Service License. # 1585813
COMPUTER SKILLS
• Solid Works 2005 & 2006
• AutoCAD 2006 & 2007
• Microsoft Office – Word, Excel
MILITARY
United States Navy Photographers Mate
Duty Station U.S.S. George Washington CVN-73 Norfolk, VA
Honorable Discharge, 1994
REFERENCES
Available upon request