Manager

JOHN E. ASHER

**** **** ****** – Worstville

Payne, OH 45880

Home: 419-***-**** **********@***.*** Cell: 260-***-****

SUMMARY

Innovative marketing professional experienced in pricing and customer service in a 24/7 manufacturing environment. Preformed strategic pricing analytics to fully capture value to end user versus only covering cost of manufacture. Experienced with export shipping documentation for NAFTA compliance.

Skilled in

• Pricing Strategies • Data Analysis

• Process Improvements • Customer Relations

• Team Leadership • Coaching and Developing

• Lean Manufacturing • Export Documentation

EXPERIENCE

HANDY MAN FOR HIRE, Payne, OH 2009 – Present

Self employed doing odd jobs ranging from home restorations to landscaping.

PARKER HANNIFIN CORPORATION, New Haven, IN 1996 – 2009

Parker provides systematic, precision-engineered solutions in for a wide variety of commercial, mobile, industrial and aerospace markets. New Haven specialized in copper and brass valves, flow control devices, and couplers for the air conditioning and refrigeration markets.

Pricing Analyst 2007 – 2009

Developed pricing options to meet competitive opportunities and provided input for profitability projections and corporate pricing strategies for a customer base that consisted of 80% OE business.

• Increased quote follow up percentage from 65% to 100% using automation to improve data collection.

• Improved quotes won by 20% by establishing standardized work procedures which reduced quotation lead time by 33%.

Customer Service Representative 2004 – 2007

Handled all inquiries related to order entry, quality concerns, order expedites, and general product information for 562 domestic and international customers.

• Maintained a 97% on-time delivery by coordinating customer requirements with production capabilities.

• Implemented work procedures to automate 100% of all international shipping paperwork and 80% of order entry to better allocate departmental resources.

Group Leader, Couplings 1996 – 2004

To meet objectives in the areas of safety, quality, productivity, on time delivery, and continuous improvement managed operations and production requirements for a staff of 50+ employees in a 24 / 7 manufacturing operation.

• Decreased lost time due to injury from 5 days to less than 1 by establishing an annual retraining program for cleaning room and brazing personnel.

• Reduced quality rejects by 20% and improved productivity by 10% by implementing an operator maintained tracking system which encouraged and supported an ownership culture.

• Increased on time delivery from 75% to 89% by implementing a level load program for finish goods.

• Decreased safety incidents by 30% through a process redesign that eliminated the use of highly corrosive cleaning chemicals.

• In compliance to company’s lean manufacturing initiatives, eliminated material outages by 90% by establishing kanban programs for internal and external suppliers.

KELLY BOX & PACKAGING CORPORATION, Fort Wayne, IN

Sales Representative 1993 – 1995

From consultation and design through manufacture, storage, and shipping, created packaging solutions with corrugated cartons, corrugated pallets, and various packaging materials for an OE customer base.

BAUGHMAN TILE COMPANY, Paulding, OH

Driver 1991 – 1993

Responsible for delivery to both retail and job sites locations for a regional manufacturer of corrugated polyethylene (HDPE) pipe and fittings. Their products serve multiple applications in the construction (storm sewer), agricultural, highway (culvert/under-drain), residential, on-site septic, and fence protection markets.

EDUCATION

BS, Marketing, Miami University, Oxford, OH

PROFESSIONAL TRAINING AND DEVELOPMENT

Strategic Pricing, ISBM

Strategic Marketing, Parker Hannifin

Navigating Import / Export Compliance, Parker Hannifin

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