Manager Project

Madhu Poduval

India : 91-974-***-****/ USA : 1-703-***-**** E-Mail: *****.*******@*****.***

Citizenship : US

Summary

Successful manager and thought leader with 18+ years of progressive experience leading product management, IT and business transformation initiatives. Hands on experience leading 150+ cross-functional program teams and $45M budgets directing local, national and international matrix organizational structures. Influenced senior (C-Level) executives of large corporations in setting strategic directions, leading large and critical business transformation initiatives & feasibility studies.

• PMP Program Director, managing a PMO/portfolio of 15 – 25 projects, oversight of 18 program/project managers, impact up to 20 different internal and external groups and total budget up to $45MM.

• 8+ years of big 4 consulting experience at Deloitte, KPMG Consulting/BearingPoint delivering large enterprise solutions (Business and IT) leveraging processes like CMM, ITIL, and Six Sigma.

• Talented in all aspects of client management including needs assessment, defining project requirements, coordinating implementation of designs and other recommendations, as well as ensuring client satisfaction and acceptance.

• Established mid-sized and large PMO organizations, IT Governance frameworks and implementations managing: project(s), portfolio, resource(s), finance(s) and workflow.

• Professional leader experienced in strategy and development to address business growth, reduction of costs while improving service and customer levels.

Experience

Vice President/Sr. Manager BA/PM, Goldman Sachs, India Feb 2010 – Present

• Responsible for the governance process for the introduction of new business in Asia and assisting the various divisions in evaluating the feasibility of new initiatives across Asia.

• Developed critical project updates, program dashboards, and communications across multiple business units.

• Develop program plans, risk mitigation strategies, identify and resolve program issues, track change management plans, develop project measurement metrics and resource management

• Program manager and business analyst for a technology re-engineering initiative to upgrade the platform to support listed derivatives business, real time monitoring for commodities traders and feasibility studies for new business ideas for Indian market products.

• Facilitated business forum sessions and setup of a business analyst and project manager community in the Bangalore office.

Director of Program Management, Sapient Corporation, USA Sep 2008 – Aug 2009

• Responsible for requirements gathering, business analysis, design and development and stakeholder management.

• Program managed development of a complex business process management/business process engineering solution for a large government agency.

• Establish and expand efficiency initiatives to reduce revenue leakage and project risks, improve delivery excellence, profitability and people processes.

Technical Director, Resolvit LLC, USA May 2007 – Mar 2008

• Successfully established a consulting practice and developed a solution based revenue channel.

• Established standard practices focused around Knowledge Management, PMO creation, Program and Project Management, and Business Process Management practices.

• Led a proposal team to win a $20M, 5 years BPA with a government agency

Principal Manager/Program Director, AOL Inc., USA July 2004 – Feb 2007

• Led the PMO responsible to gather requirements, develop consolidation strategy with ROI and NPV analysis for a large billing system ($74M) with expected savings of $7MM/yr. Validated the business case, lead the Request for Proposal (RFP) process and vendor selection, and managed the delivery.

• Successfully launched $6M in platform upgrades in 2005, installing a best in class online support system designed to deflect ~400K calls per month.

• Leveraged Agile development to deliver $5M in savings by building online self serve functionality that reduced about 7M calls to the customer support center.

• Managed and lead transition of legacy hardware and architecture to a Service Oriented Architecture (SOA) platform, that opened up new and significant revenue streams. An iterative incremental process (SCRUM) was deployed during various phases of this transition.

Manager/Engagement Manager, BearingPoint/KPMG Consulting, USA May 2000 – July 2004

• Managed the redesign of a flagship product for a large ISP/communication and online content provider. Led a team of 15 plus direct reports to oversee project office compliance, software development life cycle process compliance, financial budgeting and oversight which helped senior executives take real time corrective actions on critical projects.

• Established a new Capability Maturity Model Level 3(CMM L3) compliant project management office (PMO) for a large corporation as an Engagement Manager, whose primary stakeholders were all of the C-level executives.

• Delivered on time and within budget an $8 million contract to custom build an Income Tax Portal for a state government agency ensuring CMM Level 3 compliance. Led an organizational and cultural change by coaching, effective communication, presentations and training.

• Customer facing Manager and Data/Web architect during implementation of B2B e-commerce site for a book distributor with annual sales of $2 billion. Reduced content review and publish time from 10 days to 2 days. Met the business driver/objective of increasing e-commerce ROI by 23%

Project Lead, Deloitte and Touché Consulting, USA Mar 1998 – May 2000

• Designed and demonstrated a prototype for a leading telecom company with a potential business impact of $50M. Awarded the “Exceptional Consultant”

• Led a team of 8 to build a bid line system for large airlines that improved efficiency and reduced time to generate bid line from 14 days to 3 days. Reduced manpower requirements from 6 FTE’s to 2 FTE.

Sr. Technical Architect/Team Lead, MCI Telecommunication, USA Sep 1996 – Mar 1998

• Delivered $2M in cost saving on a system for hearing impaired. Recognized as the outstanding performer of the year.

Education/Certification:

PMP, Project Management Institute 2004

Bachelors of Engineering (Electronics and Communication) – Bangalore, India 1991 – 1995

Diploma in Telecommunication – Bangalore, India 1984 – 1987

Training (Partial list):

Facilitative Leadership

Managing business and IT risks in projects – GW University

Leadership training for successful IT program managers – George Washington (GW)University

Designing scalable systems and flexible architecture using OO Design and Rational Tools

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