Fawn Hartjoy

***** ******* ** #*

Apple Valley, California 92307

760-***-****

sijgz6@r.postjobfree.com

Objective

Seeking full-time position with opportunity for advancement

Work Experience

Assistant Manager

1/1994 - Present A Hartjoy Design, Pomona, Ca

 General office, production schedules, pre sales, pattern design, stained glass production, repair and installation.

Customer Service Supervisor

3/2005 - 3/2006 Pantel One, Las Vegas, NV

 High volume customer service calls. taking over problem calls. Supervising a team of between 7 and 15 agents. Working long hours. I am a very good team leader, take responsibility well and I can deal very well under stress.

Corporate Sales

3/2003 - 7/2004 Borders Books Music and Cafe, Chino, Ca

 Contacting prospective corporate customers, placing orders, organizing and running in and out of store corporate/school events and sales. Ringing sales at the register, unpacking and stocking shelves.

Medical and Personal Assistant

1/2001 - 12/2002 Dr. Judy L. Turner DO, Pomona, Ca

 Front Office: typing, collecting money, data entry, answering phones, taking messages, filing, medical referrals and insurance billing. Back Office: checking in patients, blood pressure, temperature, pulse, respiration and assisting with minor surgical procedures. Additional Duties: scheduling, errands, office design, form design and office setup.

Skilled Labor

1/1998 - 1/2001 Manpower Temporary Services, Montclair, Ca

 Jobs included: Sears; collection agent training, The Claremont Courier; receptionist and Xerox; data entry and scanning.

Production Worker

1/1996 - 1/1997 Hot Topic, Pomona, CA

 Shipping and receiving merchandise. Stocking shelves and taking inventory. Ticketing, censoring and counting merchandise. Quality control. Data entry. Price check and update.

Part time sales assistant

1/1995 - 5/1996 Baldy Mountain Magick, Montclair, Ca

 Retail sales

Education

7/2004 Bryman, Phoenix, Az

 Some College Coursework Completed

 Massage courses and some associates classes taken.

6/1997 P.A.S High School, Pomona, CA

 High School or equivalent

Skills

Skill Name Skill Level Last Used/Experience

 Adobe Illustrator Intermediate Currently used/5

 Adobe Page mill Intermediate 2 years ago/5

 Adobe Photoshop Intermediate Currently used/10

 Apple Works Expert Currently used/10

 Basic office skills Expert 1 year ago/10

 ClarisWorks Expert 1 year ago/10

 CPR Certified Intermediate 2 years ago/3

 Customer Service and Relations Expert Currently used/10

 Data Entry Expert Currently used/10

 excel Intermediate 1 year ago/2

 IBM Proficient Expert Currently used/12

 Layout and design, Intermediate +4 years ago/10

 Macintosh Proficient Expert Currently used/15

 Microsoft Office Expert 1 year ago/5

 Phone Sales and appointment se Expert 1 year ago/10

 Quark XPress Intermediate Currently used/5

 shipping and receiving Intermediate 1 year ago/10

 Stained glass repair, restoration Expert Currently used/10

 Word Perfect Intermediate Currently used/5

Languages

 English (Fluent - Full Knowledge)

References

Reference Name Phone Email Type

 References available upon request

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