Engineer Maintenance

WALTER ANTHONY RAMIREZ

***** ***** ******

Palmdale, California 93550

Tel.: 661-***-****

************@*****.***

OBJECTIVE

To obtain a technology position in the copier Equipment Industry to utilize my computer networking skills and Multi-Functional Products knowledge.

QUALIFICATIONS

• Over 8 years experience as a Field Technician servicing copiers/MFP’s and connecting to computer networks

• Have a solid working knowledge of Windows 2000 Pro and Windows XP Windows Vista And windows 7

• Able to utilize my knowledge and understanding of networking for administrative support of Windows 2000 Server and 2003 Server

• Able to utilize strong interpersonal skills to provide staff with necessary training on computer hardware and copiers

CERTIFICATIONS

• Ricoh Product Certifications for B/W & Color MFP’s

• Kyocera print /scan certifications work on most MFP’s

• Toshibas print/scan certifications work on most MFP’s

• Sharp print/scan certifications work on most MFP’s

• Riso duplicators b/w and printers HP, Lexmar

• Konica Minolta 250,600 models

• A+ Certified

• Network+

• Security+

• MCP (Microsoft Certified Professional)

• MCDBA (Microsoft Certified Database Administrator)

• MCSA (Microsoft Certified Systems Administrator)

• MCSE (Microsoft Certified Systems Engineer)

• CISCO

SKILLS

• Ability to run the following equipment proficiently: Xerox 1090, 5090, 9900, Docutech, Kodak 2850, 250, 300, Cannon Color Copiers, GBC & Velobind and spiral binding equipment

• Color copying, oversize copying, poster board exhibits, bates labeling, binding and mounting

• Imaging technology: digital pictures and documents saved in TIF or PDF format and stored on CD-ROM, high-speed image printing, date conversion, and CD duplication

• Additional imaging services: digital document printing, document scanning and coding, graphic and trial presentations

• Ability to troubleshoot hardware problems

• Ability to analyze network and connectivity issues

EXPERIENCE

Full-Time Positions:

AIS ADVANCED IMAGING STRATEGIES 07/10/11 to present

• maintenance and troubleshoot copiers, network and connectivity issues

• Responsible for set up of printing and scanning, scan to folder or SMB, scan to e-mail, fax

forwarding and Global Scan

• Territory included Riverside,Ontario,San Bernardino,Redlands,Rancho Cucamonga,Moreno

• Valley,Indio,Diamond Hills

UNITED IMAGING 4/15/11 TO 8/30/11

Technology Service Specialist II

• Provide maintenance and troubleshoot copiers, network and connectivity issues

• Responsible for set up of printing and scanning, scan to folder or SMB, scan to e-mail, fax

forwarding and Global Scan

• Territory included San Fernando, Burbank, Studio City ,Van Nuys ,Valencia and Santa clarita

IMAGE 2000 (12/22/2007 to 3/30/2011

Field Engineer

• Provide maintenance and troubleshoot copiers, network and connectivity issues

• Responsible for set up of printing and scanning, scan to folder or SMB, scan to e-mail, fax

forwarding and Global Scan

• Territory included San Fernando, Burbank, Studio City ,Van Nuys ,Valencia and Santa clarita

RICOH AMERICAS CORPORATION (3/2005 to 10/28/2007

Technology Service Specialist II

• Provide maintenance and troubleshoot copiers, network and connectivity issues

• Responsible for set up of printing and scanning, scan to folder or SMB, scan to e-mail, fax

forwarding and Global Scan

• Territory included San Fernando, Burbank, Studio City and Van Nuys

ALSCHULER GROSSMAN STEIN AND KAHAN LLP (11/2000 to 9/2004)

MIS Support Staff (Evening Position)

• Update/download new files for PCs

• Add files and printer sharing, install printers through the network

• Remove NetWare

• Monitor usage of PC’s

• Install softwares

EDUCATION

• Los Angeles City College, Los Angeles, CA (1998-2000)

• West Los Angeles College, Los Angeles, CA (2001-2002)

• Belmont High School (1995)

Contact this candidate