Crystal Pacheco
*** *. ***** **., ********, IL **559
***********@*****.***
OBJECTIVE
To obtain a position as a Massage Therapist in a company where I can utilize my skills and be rewarded within a clinical setting that strives to provide excellent patient care.
SKILLS PROFILE
• Excellent verbal communication and customer service skills useful in to engage clients and draw out additional information needed to provide stress/pain relieving massages
• Positive, enthusiastic, and helpful attitude
• Dedicated to providing quality therapeutic massages and educating people on overall health and wellness
• Able to uphold moral ethics to help promote a positive view on the industry
• Able to identify problem areas and apply target specific therapy
• Assess tissue condition, muscle and range of motion to recommend best therapy for optimum benefits
• Strong relationship building skills that retain existing clientele, gain new customers, and win referrals
• Honed massage skills during school clinic, charity events, volunteer work, and on personal clientele
• Techniques: Swedish massage, myofascial release therapy, reflexology, geriatric massage, chair massage, PNF stretching and hydrotherapy
EMPLOYMENT HISTORY
The Barbershop (Self Employed) 2011-current
Westmont,IL
• Form and maintain good relationships with clientele.
• Marketing and advertising
• Order products
• Handle payments
Sports Clips 2011
Bolingbrook,IL
• Took position as a hairstylist.
• Greeted clients upon entering and entered them into database.
• Conducted services, consultations, selling retail products, and upgraded services.
Great Clips 1999-2011
Willowbrook, Aurora, & Downers Grove, IL
• Took position as a hairstylist and eventually accepted managerial position
• Greeted clients and entered them into database.
• Sold products, conducted services, consultations, and closed sales.
• Managerial responsibilities included: hiring, firing, and evaluating staff, scheduling and training staff, and supervision of stylists’ performance on haircuts and product sales.
• Ensured stock availability by ordering supplies and retail product for the salon.
• Worked on balancing the cash register and handling bank deposits.
• Helped increase revenue by improving customer service, customer loyalty through advertising and marketing.
EDUCATION
Certified Licensed Massage Therapist 2011
Wellness Massage Training Institute, Woodridge, IL
General Education Credits 2000-2004
College of DuPage, Glen Ellyn, IL
Certified Licensed Cosmetologist 2000
Davea, Addison, IL
High School Diploma 1996-2000
Westmont High School, Westmont, IL