THOMAS A. QUEALLY
**** **** **** ****** • Tulsa, Oklahoma 74133 • 918-***-**** • ****************@***.***
CONSTRUCTION MANAGER
Strategic leader of major construction initiatives with more than 20 years of industry excellence, drafting and driving plans for exceptional team performance, profits, and savings.
• Demonstrate expert-level skill set applicable to wide-ranging industries, including business development, operations direction, process improvement, system management, project management, sales, account management, quality assurance, fiscal oversight, and client satisfaction.
• Specialize in direction of extensive residential, commercial, and government construction projects.
• Orchestrate initiatives through project scoping, bid processing, permitting, contract management, purchasing, scheduling, production tracking, site inspections, punch list completion, and close-out.
• Forge and optimize key business relationships and strategic partnerships.
• Build, train, and direct cohesive, high-impact teams.
• Ensure compliance with city, state, and federal regulations.
• Realize timely, cost-efficient, accident-free project deliveries.
KEY COMPETENCIES
Corporate Leadership • Strategic Planning • Construction Methodology • World-Class Operations • Continuous Improvement
Revenue Generation & Savings • Analysis • Budget Control • Ethics & Policy Enforcement • Safety • Compliance
Documentation • Reporting • Needs Assessments • Resource Allocations • Goal Setting • Field Operations
Talent Development • Performance Management • Benchmarking • Vendor & Contractor Management
Communications • Change Management • Streamlining • Conflict Management • Negotiations • Problem Solving
PROFESSIONAL EXPERIENCE
T&K POWER ROOFING & EXTERIORS, Bixby, Oklahoma • 2008 – Present
Provider of repair and claims settlement services for storm damage to residential and commercial property.
General Manager & Senior Claims Specialist
Applied entrepreneurial capability to operations improvement initiative while delivering top-quality customer service, realizing significant sales increases, controlling budgets, and surpassing corporate expectations on continuous basis.
Trained staff of as many as 20 Sales Representatives, and facilitated new weekly training classes for Sales Representatives across 3 regions. Perform insurance claims adjusting through appraisals of property damage, generation of estimates, comparative analyses against insurance company findings, and execution of strategic negotiation plans to ensure optimal settlement of discrepancies.
• Streamlined operations through merge of computerized records and data from 3 offices to 1.
• Realized sales boost of 17% in 6 months.
• Recovered $300K in unpaid accounts receivable.
• Achieved rank of No. 1 among Claims Specialists for optimal settlements with insurance companies.
• Negotiated new pricing plans with suppliers and subcontractors, resulting in significant reduction in production budgets.
• Received Outstanding Salesperson Award in 2009.
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THOMAS A. QUEALLY • ****************@***.*** • Page 2
CENTEX HOMES, Visalia, California • 2003 – 2008
Leading national home building enterprise.
Area Construction & Operations Manager
Orchestrated construction project lifecycles for timely annual delivery of as many as 600 affordable, high-quality homes. Provided recruitment, training, and performance management of more than 50 office and field personnel.
• Shortened construction project lifecycle by 30%.
• Catapulted timely project closings from 52% to 100% in less than 1 year.
• Reorganized departments to include retention of top talent, instruction on cost-saving processes, reduction of staff level by as much as 30%, and reduction of production budgets by 30% in 1 year.
• Earned OSHA’s Safety Award for first time in company’s history.
• Won company’s first J.D. Powers Platinum Award for superior customer satisfaction in 2008.
COLEMAN HOMES, Bakersfield, California • 2000 – 2003
California-based home-building enterprise.
Construction Superintendent
Drove sales and construction operations in 2 California communities, ensuring consistent maintenance of production schedules through coordination of previously underperforming internal and external entities. Boosted staff efficiency through training of cross-functional teams, rewarding of top performers, and supervision of construction personnel.
• Increased number of timely project closings by 25%, resulting in elevated vendor confidence, divisional margins, and client satisfaction.
• Saved revenue of as much as 20% by performance of material take-offs for each new model built.
• Established ongoing budget reviews in each community, decreasing construction expenses by 10%.
STATEWIDE CONSTRUCTION COMPANY OF SANTEE, INC., Santee, South Carolina • 1990 – 1998
Provider of construction and renovation services for residential, commercial, and government properties.
Owner & Managing Director
Guided business operations to include recruitment, training, and leadership of staff of 16, as well as management of human resources and accounting functions. Championed projects involving construction and renovation of custom homes, strip malls, and government housing.
• Built and expanded self-owned enterprise in highly competitive market.
• Delivered custom home, strip mall, and government housing projects valued as high as $2M.
Career note: Additional positions include Owner & Operator with Equity Builders, a home building, remodeling, and restoration enterprise; as well as Administrator & Assistant Pastor with Faith Fellowship Church; and Firefighter, Driver, and Ladder Craftsman with Hartford Fire Department.
EDUCATION
B.A., Christian Ministry, Chesapeake Bible College, Ridgley, Maryland
A.A., Biblical Studies, Evangel Bible College, Spartanburg, South Carolina
LICENSURE & CERTIFICATION
General Contractors License of California • Residential Builders License of South Carolina
CPR/First Aid Certificate • OSHA Certificate
PROFESSIONAL TRAINING
Construction Management Development • Management Development Training
Facilitator Leadership Training • Field Manager Training • Exactimate 25 Training