Manager Customer Service

Carolynn Fitchett

Objective

My objective is to bring my 12 years of hands on produce experience to your company. I thrive on my tremendous customer service, along with my many years of working with wholesale, food service and retail markets. My passion is selling produce; I have worked in a long line of different commodities from Stone fruit to Vegetables. I am experienced in I trade, Famous, Navision, Ag doc, Blue Book, and Excel. I believe in being honest and fair with my customers. I believe in never saying no if there is determination there is always a solution…

Experience

3/01/11 –Still employed Southern Specialties Los angles, Ca

Key Account Manager

Commodity manager Asparagus white and green.

Manage and maintain food service contracts with around 11 different Op-co’s.

Exporting (Retail account)

Day trader (whole sale accounts)(food service)

Broker/Buyer

Responsible for introducing multiple commodities to already existing food service clients, all well

Increasing revenue and day to day sales.

I carry all the responsibility to my customers. I invoice their orders and maintain the deduction list. QA OSP if necessary. Book and keep in contact with freight carriers.

I display multiple hats in this job, I am required to use a high amount of multi tasking, and I believe I tend to work extremely well when the pressure is on.

Commodity line- Green Asparagus, White Asparagus, French Beans, Heirlooms, and Blue & Black Berries.

01/01/11 -5/01/12 Classic Fruit Los angles, CA

Procurement

First off I worked for both Classic fruit and Southern Specialties at this particular time, I had never worked with melons before and classic was providing me that opportunity. Hence why I decided to work both jobs.

QA around 5 -8 containers a day, arriving from the Ports.

The job required me to scale pallets and test multiple pieces from each lot to require the proper sugars and Brix.

Submit daily reports.

Commodity line – Melons and Honey Dews

12/09-12/10 Sunny Cal Reedley, Ca

Jr Salesmen

I helped maintain the accounts for four salespeople.

Created all necessary paper work we need for exporting, anything from Phytos to Confirmations of Origins, Confirmations of sales to lastly contacting the USDA or the county when necessary.

Daily contact with merchandisers

Submitted ad and promo sheets/Fast attacks etc,

Commodity line – Stone fruit

2002-2007

Wawona Produce

Cutler, Ca

Shipping Manager

My team and I from shipping were responsible for the move of 3 million cases in six months.

Took charge over Three employees from the shipping office

Inventory control, constant contact with the salesmen, freight operators and forklift drivers

Billing and processing

Driver check in

Major responsibility off all the product that came in and left the warehouse.

Commodity line – Stone Fruit

Education

2011-2012

Pending my BA in marketing

2002-2004

Fresno State 20 units completed University of Phoenix ,

Los angles

References

Dana Giacone -20 years in Produce – 1-805-***-****

Also I have a written reference from my current Employer.

More upon request..

Contact this candidate