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Customer Service Medical

Atlanta, GA, 30331
August 28, 2012

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Valerie Palmer

**** ******** ****

Atlanta, GA **331

Ph: 678-***-****


Summary of Qualification:

Experience in medical records file management and assembling medical records per medical, regulatory legal, administrative requirement.

Superb knowledge of the Medical Record Department including inpatient, outpatient processing and analysis physician’s incomplete area receptionists desk, release of information correspondence.

Dedicated to protect the security of medical records.

Accustomed to heavy telephone usage.

Excellent communication skills interpersonal and phone.

Accomplish in Microsoft office applications.


2012-Present SourceHOV Forest Park, GA

Medical Record Clerk

• Organized patients records as per the causes and dates

• Filed and retrieved medical records.

• Maintained the list of patient’s daily basis.

• Created accurate patient medical records

• Ensured all required information is included in medical report.

• Sorted patient’s requests according to priorities.

• Maintained the patient record as per the history number.

2012-Present SourceHOV Forest Park, GA

Mailroom Clerk/ Data Entry Clerk

• Mailroom clerks sort incoming mail, opening envelope by hand or machine, and deal with parcels, as well. Date stamp incoming mail, and place it mailboxes for pick-up on in carts for distribution.

• Mailroom clerks process all incoming and out-going envelopes and packages from services such as United Parcel Services and federal express and any overnight delivery.

• Receive and register invoices, forms records and other documents for data capture.

• Input data into computerized databases, spreadsheets or other templates, using a keyboard, mouse or optical scanner, speech recognition software or other data entry tools

2009-2012 Kroger Atlanta, GA


• Operate POS cashier register for grocery store

• Advise customers on purchase and provide excellent customer service.

• Developed reputation for prompt, efficient service with high level of accuracy.

• Maintain thoroughly knowledge of store merchandise

• Calculate total payments received during a time period and reconcile this with total sales

• Developed constructive working relationships with others.

2008-2009 Ambling/ Winn Resident College Park, GA

Leasing Consultant

• Meet, Greet, tour and close prospective clients

• Process and execute applications, leases and notices

• Resident retention functions

• Perform marketing functions

• Perform data entry and management

• Collect rent

• Receive and manage resident requests

• File and other duties as directed by the property manager.


2010-Present Argosy University (online student) Atlanta, GA

• Bachelor Degree for Healthcare Management


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