Technician Service

GAETANO STAVOLA

**** ******* ****

Cypress, CA **630

CELL) 714-***-****

Email: *******@***.***

Summary

A self-motivated, detailed, organized person with strong knowledge of the computer technical industry and ability to handle all troubleshooting and maximize time management and achieve the customer satisfaction.

Qualifications

-Software: Microsoft Office Programs. Symantec PC anywhere

-Utilities: Norton Utilities, Norton Ghost, Quick Tech-Pro UX

-Operating systems: DOS, Windows 3.11, Work Groups, Windows 95, Windows 98, Windows XP, Windows 7. Windows 2003 R2 Server Mac 9.22, O.S 10.2.1.

Education

NATIONAL RADIO INSTITUTE, Cypress, California March 1999

PC Troubleshooter Diploma, A+ Certification

Experience

Tolt Service Group /Albertsons Supervalu P.O.S

February 2012-May2012

-Conversion Technician/Field Technician

-Install and Repair Self Checkout Lanes and Checkout Lanes (N.C.R I.B.M Computers Verifone Pinpad MX850 OMNI 7000)

Compucom/Insight Global /Albertsons Supervalu P.O.S

March 2011-October 2011

-Conversion Technician/Field Technician

-Install and Repair Self Checkout Lanes and Checkout Lanes (N.C.R I.B.M Computers Verifone Pinpad MX850 OMNI 7000)

Compucom/Hewlett Packard Orange, California April 2010-October 2010

-Field Service Technician

-Install and Repair Photo Suite Kiosk and Printers (PM2000E CP6015 and Z3200 Printers)

Murtech Consulting/Hewlett Packard Orange, California November 2009-April 2010

-Field Service Technician

-Install and Repair Photo Suite Kiosk and Printers (PM2000E CP6015 and Z3200 Printers)

CBS P.O.S. Irvine, California June 2008-September 2008

-Field Service Technician

-Install and Repair Equipments (SUREPOS TERMINALS, POSIFLEX TERMINALS),

IBM DELL and HP SERVERS, BACK OFFICE PC’S IBM DELL and HP COMPUTERS.

JADEON P.O.S. Irvine, California February 2007-March 2008

-Staging Technician (It’s A Grind, PEETS Coffee, Jamba Juice, Old Spaghetti Factory, Dell Taco)

SPARTAN COMPUTER SERVICES P.O.S. Irvine, California March 2005-February 2007

-Lab Technician

-Parts repaired and worked on DELL computers 260-***-***-*** models, KSS controller bump bars,

VERIFONE 340 490 M.S.R readers, DELL 1700 and 1700n laser printers, EPSON tm200 tm88 printers,

NCR 9197 and 9193 printers, NCR 7453 base and terminal, NCR 7454 terminal, IBM 6410 printers

JORDAN INTERMEDIATE SCHOOL, Garden Grove, California September 2001-March 2005

-Computer Resource Assistant

-Maintain server and network for entire school system

-Consult, educate and train the faculty and students on a daily basis

-Service and maintain complete hardware and peripherals

-Install appropriate operating systems and applications

** Current Pay with Tolt $17.50 an hour.

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