Customer Service Sales

VIVIAN MARTINEZ- ************@***.***

OBJECTIVE

TO OBTAIN FULL TIME EMPLOYMENT AS AN INSIDE SALES/CUSTOMER SERVICE REP IN THE GLASS INDUSTRY

EXPERIENCE

Dec. 2010- Present Spectrum Glass & Mirror – Burbank, CA

Customer Service/ Estimator Assistant

• Process and quote Heavy Herculite door openings, Heavy shower enclosures, Heavy Railing systems.

• Process and quote Aluminum LA code 1-3/4’ x 4” storefront doors and extrusions.

• Order all materials needed to complete quoted jobs.

• Do material ( Storefront & Glass ) take offs from Blueprints

Knowledge of Various Arch. metals and glass was a must.

Oct. 2009 – July 2010 Westchester Glass –Westchester, CA

Office Manager/Purchasing -

• Heavy Phones, Schedule and dispatch glaziers to site jobs.

• Order all materials needed to complete quoted jobs.

• Heavy phones and computer work

Knowledge of Various Arch. metals and glass was a must.

Jan. 2004 –Aug. 2009 CR LAURENCE CO. – Los Angeles, CA

Technical Sales Divison/Commerical Door

Process and quote Heavy glass entrances, panics, Railing systems, display hardware and commercial storefront orders.

Heavy phones, faxes, and e mails. Multi-tasking was a must.l glass entrances processe on CRL program “ Storefronts on Line “.

Outbound sales calls to exsisting and potential customers for Architectual products.

Inside sales. Heavy inbound and out bound calls for Commercial product line.

( Con’t )

Nov. 1995 – Jan. 2004 ACI DISTRIBUTION - Santa Fe Springs, CA

Heavy Door Division Order Desk-

• Process and quote Heavy Herculite door openings, Heavy shower enclosures, Heavy Railing systems.

• Process and quote Aluminum LA code 1-3/4’ x 4” storefront doors and extrusions.

• Knowledge of Various Arch. metals and glass was a must.

Oct. 1991 – Nov. 1995 –DOWNEY GLASS CO. Los Angeles, Ca

Customer Service /Glass Order Desk

• Process all glass orders taken via Phone /Fax – No e-mails at the time.

• Heavy phone volume and order entry.

• Extensive knowledge of Architechual glass, I G units, laminate glass.

EDUCATION

1978-1980 Rio Hondo College

1978-1981 Whittier, CA

General Education Major.

general Education ( no degree )

PROFESSIONAL REFERENCES UPON REQUEST

CELL: 626-***-**** - EMAIL: ************@***.***

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