AGNES DJAN’S RÉSUMÉ

**** *** **** **** #***

Van Nuys, CA 91401

818-***-****

sfi1mn@r.postjobfree.com

EDUCATION:

Associates Degree in General Education

EXPERIENCE:

Owner/Founder Djan Family Daycare

Sherman Way, CA Sept. 2006 - Present

• Overseeing and maintaining operations of the facility.

• Recruiting and training staff on Child and Infant CPR procedure.

Experienced Property Manager

Tujunga, Reseda & Van Nuys, CA May 2004 – September 2006

• Attained/sustained 96% on-time rent payment

• Achieved and maintained 90% occupancy in 2 of 2 years

• Increased overall revenue 14% growth per annum

• Maintained and enhanced quality of rental

• Managed a 200 unit, 132 unit and 33 unit residential complex with responsibility for; general office accounting & administration, operating expense budget, monthly variance, maintenance, direct control of all personnel and resources to the end that the property is maintained, at all times, in a good physical condition with a stabilized fiscal operation.

• Rent collection and deposit, Leasing and Lease Renewal and 3 Day notice write up and Notice of Service and Rent Roll.

• Supervised maintenance activities and ensured compliance with company and state policy.

• Enforced safety policies, regulations and OSHA compliance.

• Ensured that property operations are compliant with all applicable state regulatory requirements.

• Assisted in preparation of budget, and adherence to approved budgets

• Secured bids for repairs and replacement work beyond capability of staff.

• Graduated (IREM) Classes.

Men's Division Department Manager, Robinsons-May

Mall of Orange, Orange County, CA Dec 1993 - Jan. 2003

• Successfully managed Floor operations, sales generation, customer service , staff recruiting, Profit & Loss Analyzing and

• Supervising daily procedures outlining; opening, closing, banking, transactions, audits, and other company policies.

• Effectively communicated with and train sales staff in sales goals and progress

• Implemented and created meaningful in-store related merchandising and promotional programs that support all brands

• Successfully Managed order placements, inventory levels and communicated with suppliers and vendors.

• Established cost and delivery tracking report, maintain and report delivery variations, work with vendors on cost, technical issues which may potentially impact purchased item performance, cost or delivery.

Merchandise Buyer/Floor Supervisor, JC Penney

Glendale Galleria, Glendale, CA Aug 1986 – Dec 1992

• Achieved and maintained #1 position in Dept Floor Sales 4yrs in a row.

• Increased annual loss prevention more than 15% from 1988 to 1992.

• Retail sales experience with proven record of top performance

• Floor operations, sales generation, customer service and staff recruiting.

• Supervise daily procedures outlining; opening, closing, banking, transactions, audits, and other company policies.

• Effectively communicate with and train sales staff in sales goals and progress.

• Implement and create meaningful in-store related merchandising and promotional programs that support all brands.

• Provide feedback and suggestions to customers regarding merchandise advertisements, sales campaigns and offer needed customer services.

• Manage order placements, inventory levels, communicate with suppliers.

• Established cost and delivery tracking reports maintain and report delivery variations, work with vendors on cost, technical issues which may potentially impact purchased item performance, cost or delivery.

Manager Trainee/Manager, KFC

Anaheim, CA Sept. 1983 – July 1986

• Maintained fast, accurate service, positive guest relations, and ensured products are consistent with company quality standards

• Implemented company standards on equipment, facility, and grounds were maintained by using a preventative maintenance program

• Ensured Grade A food quality and 100% customer satisfaction

SKILLS:

Typing 60 WPM, Microsoft Word 2007, Internet

AWARDS:

KFC Certificate of Completion for Staff Training and Recruiting.

American Red Cross Certificate of Completion for Adult, Infant and Child CPR.

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