Kimberly Erskine

* ********* *****

Cortlandt Manor, NY 10567

Tel: 646-***-****

sfaki8@r.postjobfree.com

CAREER OBJECTIVE

To begin a career with a progressive company committed to growth and excellence where I can apply my strong communicative and customer service abilities.

PROFESSIONAL EXPERIENCE

Oasis Children Services, Brooklyn, NY July 2011 - Present

Summer Lifeguard

Oversee all water activities to ensure strict adherence to policy and patron safety. Instruct students in swim lessons and other water activities. Properly assign camp participants to their respective group levels. Safely escort participants to the locker rooms at the end of session.

Curry Toyota, Cortlandt Manor, NY Apr 2010 - June 2011

Customer Relations Representative

Attended phone and internet inquiries from prospective car buyers. Evaluated customer needs and interests and provided helpful information to secure their trust and confidence. Successfully converted basic and specific inquiries to viable sales opportunities for our sales department. Called all showroom visitors and prospective buyers who made non-purchase decisions to survey their level of satisfaction. Recorded all customer and prospective buyer feedback into industry related software program. Followed-up with customers who made buying decisions to ensure their satisfaction and to enhance their buying experience.

Circuit City, Cortlandt Manor, NY Aug 2007 – March 2009

Shift Supervisor

Executed all head cashier responsibilities in addition to supervising and training new hires. Performed all store-closing duties in accordance with company procedures including end-of-day reconciliation of cash drawers, credit card receipts, and petty cash. Prepared cash and checks for morning deposits. Participated in store opening procedures which involved cash drawer accounting and personnel assignment.

Creative Kids, Yorktown, NY June 2007 – Nov 2007

Teacher’s Assistant

Served as chaperon to young children during summer season which involved trips to the beach, pool, playgrounds, etc. Promoted fun and safe activities for their enjoyment. Assisted in the educational, recreational, and behavioral development of toddlers during the school year.

DDS Dental Delivery Service, East Meadow, NY Nov 2006 – June 2007

Administrative Clerk

Categorized and filed dental claims for insurance benefit consideration. Digitally scanned hard copy claims to convert to electronic media for the purpose of storage and disaster recovery.

Circuit City, East Meadow, NY Oct 2006 – Jan 2007

Sales Representative (Seasonal)

Assisted customers with product information and product comparisons. Helped buyers make informed purchase decisions. Maintained a friendly disposition to attain customer satisfaction.

Town of Cortlandt Summer Recreation, Cortlandt Manor, NY 2003 - 2006

Camp Counselor (Summer Seasonal)

Nurtured the enjoyment of children ages 8-13 years by helping to foster memorable camp experiences. Guided camp participants through fun recreational and learning activities.

EDUCATION

City University of New York @ Lehman College Spring 2013

B.A. Sociology

SKILLS

Interpersonal Communication

Computer Program Applications: Word, Excel, Internet Explorer

Lifeguard Certified w/ CPR

AED and First Aid certified

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