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Customer Service Supervisor

Location:
United States
Posted:
August 25, 2012

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Resume:

Jorge Aparicio **** s. Utica St. Denver, Co *****

720-***-****

303-***-****

e-mail: *****.*********@*****.***

OBJECTIVE

A position as an active full-time employee involving responsibility and working with others as a team member or solo in order to accomplish the company’s goals in a safe and timely manner, also to achieve advancement and growth for the company.

QUALIFICATIONS

Warehouse supervisor for 9-10 years hands on experience.

Supervising 4-10 employees in shipping, receiving, packaging, and production.

Forklift, electric pallet jack, front-loader, bobcat, and other heavy equipment experience.

Familiar with UPS and Fed-Ex shipping systems.

Bilingual, I can communicate very fluently in both English and Spanish.

Did my own construction work

12 years warehouse operations experience.

Very dependable hard worker that pays very close attention to detail.

WORK HISTORY All Recycling North Feb 2011- March 2012: Steel pile spotter, front loader, bobcat, and forklift operator.

As a spotter I would make sure no flammable or hazardous materials made it to the shreader.

Push all scrap metal into large pile ready for transfer.

Helped customers unload large and heavy metal items using forklift, using safety operators procedures.

Processed paperwork for incoming cars, and disposed of all fluids according to OSHAs regulations

Wadsworth Control Systems, July 2003-Feb 2010: Warehouse operations supervisor, production team leader.

Oversaw warehouse operations

Loaded and unloaded freight, matched freight against bills of lading, reported any discrepancies to proper personal.

Staged freight in assigned areas for production purposes.

Maintained inventory control in order to keep a smooth and constant flow of production.

Attended daily production meetings in order to accomplish daily goals and reports.

Contacted OTR and LTL trucking companies and arranged pick-ups and deliveries.

Would maintain a safe and clean working environment.

Held accountable for all paperwork.

My own boss, 2001-2003: Hung and taped drywall

Find customers that wanted a finished basement, garage, or general drywall work.

Hung, taped, and textured drywall.

Supervised family members that I contracted.

Maintained great customer service and relations.

Garts Sports- Sports Authority Distribution Center, 1999-2001: Receiving Lead.

Oversaw receiving dock.

Supervised up to 10 employees in the receiving department.

Unloaded freight using forklift and other warehouse equipment while using safe operator procedures.

Matched purchase order numbers to make sure the correct freight was being received.

Report any discrepancies to proper management.

Maintain a safe and clean working environment throughout the day.

EDUCATION

GED- Emily Griffith Opportunity School.

Some college- National American University.

Health care classes.

Some computer knowledge.

REFERENCES

Upon request.



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