Priyanka Raha

sehe42@r.postjobfree.com

540-***-****

PROFILE – Business Analyst

* Business Analyst with 8 years of experience in delivering solutions to global financial clients

* Liaison among customers and stakeholders to translate business problems into actionable items

* Analyze and explore sales data and market trends to propose business process enhancement

* Manage multiple projects simultaneously and track projects from initiation to completion

* Develop metrics and reports to aid achieve operational and project goals

* Excellent communication, analytical, and presentation skills

* International work experience in three different countries (USA, UK and India)

EDUCATION

MBA, Systems & Strategy - Purdue University, Krannert School of Management, 2008

BE, Electronics & Telecommunication - VSSUT, India, 2002

SKILLS

* Statistical Modeling and Data Mining : Advanced analytics in MS Excel, Complex SQL Queries,

SAS Enterprise Miner (Association Rules, Predictive Modelling), RISK, Minitab

* Project Management Applications: MS Project , MS Visio, CVS, MS VSS, RADAR

* Tools: UML/BPMN, iProcess Modeler, Tibco Business Studio,Oracle PL/SQL, IBM DB2, IMS DB/DC,

XML/XSL, MS Access, IBM Mainframe z/OS, PL/I, COBOL, JCL, REXX, CICS

PROFESSIONAL EXPERIENCE

2008-Present: Sr. Business Analyst, Client: UNUM, Chattanooga TN USA

* Design, implement and manage cross-domain workflow architectures

* Collaborate with cross-functional teams to support global business process re-design

* Interview customers to identify strategic goals and convert them into IT roadmaps

* Design business intelligence metrics for customers to identify and track operational goals

* Analyze, review and update existing systems to increase operational efficiency and adapt to

new requirements

* Support business partners on a regular basis with insightful reporting

2007-2008: Graduate Assistant, Purdue Digital Libraries

* Requirement Analysis of Digital Object Architecture system for Purdue Libraries

* Manage and convert data from multiple systems to meet single architecture specifications

2002-2007: Business Analyst, Infosys Technologies Ltd.

* Business Analyst, Client: Royal Bank of Scotland, Edinburgh, UK

- Responsible for IT project scoping, resource planning and release management

- Led a 5 member team to retrieve and analyze data to drive the business and system requirements

- Designed and implemented solutions to facilitate the integration of two large-scale IT

systems post merger of two banks

- Analyzed and designed banking application software to meet corporate goals

* Business Analyst, Client: Verizon Inc. Philadelphia, USA

- Worked with customers to understand business intelligence requirements and developed metrics

- Designed, developed and implemented telecom application software in mainframe technologies.

- Generated weekly and monthly reports from call logs to support service quality management

* Software Consultant, Mysore, India

- Developed and Implemented software programs in legacy systems

- Involved in complete SDLC of enhancement projects in application software

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