Receptionist
Resume:
Pauline D. Mattson
Seabrook, TX 77586
**************@***.***
Objective Experienced administrative assistant seeking to obtain a position in the healthcare industry that will allow me to apply acquired skills in a medical office and provide patient satisfaction, initiative and quality performance.
Skills Customer service, answering multiple phone lines, schedule appointments, data entry, knowledge of accounting procedures, basic knowledge of billing of CPT and ICD-9 codes, insurance verification, HIPAA compliant, maintain medical records, knowledge of EMR system, Practice Velocity, Centri City Practice, Medisoft, Microsoft Word, Excel and Power Point software.
CPR certified
Education Texas School of Business Friendswood, TX
Medical Office Specialist-Diploma December 2010
Experience
07/11- Microtel Inn & Suites Nasa Webster, TX
Front Desk Manager: Provide customer service, schedule reservations, check in and
Out guest, collected payments, close folios, balance reports and prepare bank deposits.
03/11-06/11 Target Optical Webster, TX
Optical Assistant: Answered phones, scheduled appointments, verified insurance, submitted insurance claims, collected and posted payments, provided customer service with sales of products, measured clients for frames, adjusted glasses, ordered contacts, fill prescriptions, maintained inventory, and shipped orders to lab.
10/10-11/10 Immediate Medical Care Nassau Bay, TX
Medical Office Specialist-Externship 160 hrs: Responsibilities included answering phones, scheduling appointments, collecting co-pays, checking in and out patients, calculated deductibles, posted payments, balanced daily receipts and reports, verified insurance and Worker’s Comp, managed Electronic Medical Records, basic billing, patient call backs and referrals
01/09-04/10 H & R Block La Porte, TX
01/93-04/08 H & R Block Elkhart, IN
Administrative Assistant: Provided customer service, answered phones, scheduled appointments, processed payroll, accounts payable, orientated new hires, data entry, ran and balanced daily reports and filed.
08/06-11/08 Holiday Inn Mishawaka, IN
Front Desk Manager: Provided customer service, scheduled reservations, checked in and out guest, collected payments, closed folios, balanced reports and prepared bank deposits.
Pauline D. Mattson
2418 Acadiana Lane
Seabrook, TX 77586
**************@***.***
04/02-05/06 Michiana Transcriber Osceola, IN
Administrative Assistant/Receptionist: Provided customer service, answered phones,
Processed accounts payable, receivable, payroll, delivered transcription to doctors
By email and hand delivered, proof read transcription and made correction.
11/93-06/01 Robison Electric, Inc. Osceola, IN
Administrative Assistant: Provided customer service, answered phones, scheduled service calls for technicians, processed accounts payable, receivable, payroll, provided quotes for clients and filed documents.
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